New

Collections Specialist

OneStream Software
life insurance, vision insurance, paid holidays, long term disability, 401(k), retirement plan
United States, Michigan, Birmingham
191 North Chester Street (Show on map)
Nov 28, 2024
Description Collections Specialist Location: Remote, USA Employment Type: Full-Time Compensation: $50,000.00 - $60,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary OneStream is looking for a Collections Specialist to join our Accounting Team. This role is responsible for communicating with customers and vendors regarding their current and overdue accounts. This includes addressing customer inquiries and establishing or negotiating repayment agreements. In this role at OS, the specialist will assist in managing the company's profitability and make a daily impact. A strong customer service background is imperative for this position. Primary Duties and Responsibilities Monitor overdue accounts and handle collections for accounts that have escalated. Contact customers to gather account information on open A/R items by phone, email and by collections letters. Assist customer with disputes and inquiries and reconciling payment history Acts as a liaison between the Customer, Sales and Project Managers to resolve billing issues. Receive and research payments and post amounts paid to customer accounts. Reconcile accounts for month and quarter end related to Accounts Receivable. Required Education and Experience Four-year college degree in fields such as (but not limited to) Business Administration, Accounting, Finance, or equivalent work experience. 2+ years of accounting and/or collections experience. Ability to maintain a high level of accuracy in preparing and entering financial information. Ability to maintain confidentiality concerning financial and employee files. Experience using financial computer software and applications. Maintain composure under pressure and in confrontational situations. Excellent oral and written communication skills. Ability to work within a team setting with all levels of the organization. Ability to multi-task with attention to detail. Superior customer service skills. Knowledge of generally accepted accounting principles. Preferred Education and Experience Experience with the following technologies: Tesorio. Sage Intacct. Microsoft Office (i.e. Excel, Outlook, Word). Knowledge, Skills, and Abilities Attention to detail and accuracy. Strong organizational and planning skills. Strong sense of customer service. Excellent interpersonal and communication skills. Able to exercise independent judgment and problem-solve. Ability to thrive in a fast-paced, dynamic environment. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific) Strong culture and camaraderie Multiple training opportunities Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: Excellent Medical Plan Dental & Vision Insurance Life Insurance Short & Long Term Disability Vacation Time Paid Holidays Professional Development Retirement Plan OneStream is an Equal Opportunity Employer. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. #LI-KB1 #LI-Remote Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)