Customer Service Rep Pt Portal - PHILIPSBURG, PA
 Lincare Holdings | |
 United States, Pennsylvania, Philipsburg | |
 Jan 15, 2025 | |
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The purpose/primary function of this role is to handle incoming email/call requests through the Patient Portal from existing and new patients regarding all aspects of the business.
JOB FUNCTIONS * Ensures all email requests/inquiries are responded to within 72 business hours * Completes the requests/inquiries in the appropriate applications and/or forwards additional information/action needed to the appropriate Lincare department(s) * Proficient in all systems necessary to complete the requests/inquiries * Meets/sets daily goals to ensure SLA is met | |