Scheduler

US Oncology Network-wide Career Opportunities
United States, Illinois, Ottawa
1200 Starfire Drive (Show on map)
Nov 16, 2024
Overview Illinois CancerCare is seeking a full-time Scheduler to work at the Ottawa clinic. The Scheduler checks out patients after the clinic visit, schedules follow-up appointments, tests, and scans. The Scheduler also collect co-pays, conducts some pre-authorizations and answers phones. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Responsibilities Schedule appointments for follow-up office visits, scans and laboratory tests. Coordinate with patient all scheduled appointments. Communicate to patient instructions for tests. Record scheduled appointments in the Electronic Medical Record or "EMR" Scan office encounter forms and diagnostic order forms into the EMR. Perform select billing functions such as, but not limited to: collecting co-pays and co-insurances and code capturing the patient's office visit. Confirm lab and imaging diagnostic codes and enter in EMR. Coordinate with provider and correct if necessary. Reschedule missed or changed appointment times, communicate and confirm rescheduled time to patient and record in EMR in accordance with standard policy and procedures. Coordinate with the Administrative Assistant to ensure all consult, vacation and on-call schedules are accurate and up to date. Coordinate with Scheduler Coordinator to manage physician schedule. May be required to provide cross-coverage for Medical Office Assistant. Adherence to the ILCC employee handbook, HIPAA policies and ILCC code of conduct. Travel to satellite clinic locations as needed. Performs clinical and clerical related responsibilities as requested or directed. Qualifications High School Diploma or GED. 3 years experience at a healthcare organization preferred. Certified Medical Assistant "CMA" or Certified Nurse's Assistant "CNA" prefferred.