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North America Quality Center (NAQC) is the quality arm
of Hyundai Motor Group (HMG) based in S. Korea and oversees all quality problems
raised in North America. NAQC Investigation Team's primary objective is to identify
a range of quality issues within the North American market and implement
targeted corrective actions to minimize quality problems in the field. This
ensures alignment with the increasing demands of sophisticated consumers,
contributing to the company's overall success. We are committed to becoming the
leading automotive maker by delivering uncompromising quality and maximum
customer satisfaction through revolution and change. NAQC is currently
looking for an Electrical Engineer II in Chino/Irvine, CA, who will: Be a part of the investigation team to conduct various types of field
investigations to collect duplication data and analyze the data to identify the
root cause and share findings through technical investigation reports. The
candidate is expected to have knowledge of the inner workings of automotive
electronics and should have troubleshooting/root cause analysis skills to
identify a problem and provide appropriate resolution recommendations. The
individual will be required to collaborate with the various stakeholders (i.e.
HMG Quality Team, HMG R&D, suppliers, North American affiliates) to plan/execute joint activities to achieve a common goal. Our success in satisfying the demands of increasingly sophisticated consumers is a direct result of the investment Hyundai has made in the future of American automotive engineering. We are committed to becoming the leading automotive maker by delivering uncompromising quality and maximum customer satisfaction through revolution and change. The ideal candidate is....
- An excellent problem-solver, detail-oriented,
and exhibits a drive for continuous improvement - A
self-starter with automotive background to work on various electronic
problems with minimal supervision - A great
communicator who can convey his/her ideas to various audiences (e.g., entry-level engineers to corporate executives) - Focused on people and working
with internal 'customers' - Knowledgeable
of various vehicle electronics and their functionalities and stays up to
date with advancements in modern vehicle technologies
On a
day-to-day basis, the Electrical Engineer ...
- Performs
quality investigations on Genesis, Hyundai, or Kia (HMG) vehicles based on
warranty claim analysis results and severities - Conducts
field or on-site investigations to accurately define duplicating conditions
for quality problems related to all electrical systems - Instruments various
DAQ systems to prototype & customer vehicles to capture vehicle ECU
data - Publishes
technical reports on electrical system evaluations and investigations to
provide recommendations for HMG R&D and Quality teams for improvements - Performs
part failure analysis on electrical components to identify root causes and
generate an investigation report to share the findings with the
corresponding vendor(s) and other quality divisions - Provides
technical support and participates in various product evaluation programs
with N.A. sales affiliates and assembly plants - Conducts ECU
Over-The-Air (OTA) update validations to confirm market deployment
readiness - Works
closely with vendors to investigate the root causes of problems and confirm the effectiveness of countermeasures - Collaborates with
different departments to resolve complex, system-interconnected issues - Provides
engineering support to dealers (remote or onsite) for non-fixable problems
by performing root cause analysis and providing methods of resolution - Support other activities
within the same group to achieve the group's overall KPI when necessary - Perform supplier
audits to ensure the quality of the products delivered to HMG - Studies
J.D. Power, Consumer Reports, and other Automotive Syndicated studies to
identify market trends and benchmark competitors that are Best In Class
Candidates considered will...
- Basic Qualifications:
- Bachelor's degree in computer science, mechanical engineering, or electrical engineering
- 3+ years of
experience in the area of QA/QC, Quality Improvement, or Vehicle Quality
Investigation & Root Cause Analysis - Travel up to 30% of the time, both domestically and internationally
- Valid
Driver's License and satisfactory driving record
- Preferred Qualifications:
- Familiar with Vector CANalzyer/CANoe/CANape, Oscilloscope, and Spectrum Analyzer
- Proficient in MS Office applications (Word, Excel, PowerPoint, and Outlook)
- General project management experience
- Compensation : $78,000~105,000 (Annually)
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Hyundai America Technical Center, Inc.
Feb 26, 2025