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The Pathways Program aims to increase the capacity of healthcare providers and staff to recognize and respond to the needs of our patients impacted by domestic violence, human trafficking and sexual violence. In partnership with the IL Department of Human Services, Pathways will be establishing a trauma informed multi-disciplinary primary care clinic for survivors of gender-based violence and their children. This is a temporary grant-funded position - should financial funding for this role be discontinued at any time or cease beyond the duration of the grant period, the position will no longer remain active. Position Highlights:
Sign on bonus: None Position: Medical Assistant/ Scheduling Assistant Location: Chicago, IL Full Time Hours: M-F, 8-hour shifts between 7am-7pm, rotating weekends Required Travel: None
What you will do:
Demonstrates a commitment to the mission of Swedish Hospital and demonstrates a service orientation and adheres to all responsibilities and standards of the Swedish Medical Group. Clinical Duties: Greets patients providing a high level of customer service and answers telephone referrals/inquiries. Prepares patients for the health care visit by directing and/or accompanying them to the examining room; provides exam gowns and drapes; helps to position patient for the examination and/or treatment; arranges exam room instruments, supplies, and equipment. Verifies patient information by interviewing patient; reviews and/or records medical his-tory; takes vital signs; confirms purpose of visit or treatment. Travel to assigned FQHC office daily in support of assigned physicians. Supports patient care delivery by assisting the healthcare providers during examinations; prepares laboratory specimens; performs basic laboratory tests on the premises; disposes of contaminated supplies; sterilizes medical instruments; administers medications on the premises; authorizes drug refills as directed; telephones prescriptions to pharmacies; draws blood; prepares patients for x-rays; takes electrocardiograms; removes sutures; changes dressings; prepares for and assists with procedures as directed, specialty specific clinical duties as directed. Educates patients by providing medication and diet information and instructions, answers questions. Completes records by recording patient examination, treatment, and test results. Generates revenues by recording billing information of services rendered; completes insurance forms; responds to insurance and other third-party inquiries. Answers incoming calls promptly, courteously, and in a caring friendly manger, ensuring outstanding customer service at all times Accurately, appropriately and efficiently schedules services, tests, procedures, and appointments for multiple departments, adhering to specific department guidelines and protocols, ensuring service excellence at all times Keeps supplies ready by inventorying stock; places orders with approval; verifies receipt. Keeps equipment operating by following operating instructions; troubleshoots breakdowns; maintains supplies; performs preventive maintenance and calls for repairs as need-ed. Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complies with legal regulations. Maintains patient confidence and protects operations by keeping patient care information confidential. Adheres to professional standards, policies and procedures, federal, state, and local requirements and Patient Centered Medical Home standards. Maintains current job knowledge by participating in educational opportunities Takes initiative and explores opportunities for accomplishing new and different tasks or projects Other Functions Participates in maintaining an environment conducive to safety, patient comfort and privacy, as well as employee safety. Provide cross-coverage to other offices in the Health Care Transformation program as necessary. Observes established hospital/department/FQHC policies and procedures, safety, environmental and infection control standards. Participates in quality improvement activities/projects Participates in department meetings, appropriate in-services, and educational opportunities. Clinical Skills, Creating a Safe, Effective Environment, Health Promotion and Maintenance, Hospital Environment, Procedural Skills, Documentation Skills, Verbal Communication, Inventory Control, Planning, Dependability, Medical Teamwork Other duties as assigned by supervisor or manager.
What you will need:
High School Required Direct contact or phone contact with patients and medical staff. Frequent contact with patients, visitors, employers, physicians, nurses and insurance companies American Red Cross CPR - American Red Cross Required Or ARMA Certified Medical Assistant - American Registry of Medical Assistants (ARMA) Required
Benefits:
Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities
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NorthShore University HealthSystem
paid time off, tuition reimbursement
Nov 09, 2024