Remote

Manager, Supplier Engagement

Avanir Pharmaceuticals, Inc
paid holidays, tuition reimbursement, 401(k)
United States
Nov 13, 2024
Job Summary The Supplier Engagement Manager (SEM) will provide end to end management and oversight of assigned Clinical Management vendors. Responsibilities include driving vendor performance, accountability and quality delivery through development of a robust relationship with assigned vendors, The SEM will perform risk-based review of key performance indicators and ensure appropriate mitigations are completed as needed. Using strong organizational, negotiation and communication skills, the SEM will also manage governance activities for assigned vendors, ensure vendors meet contractual obligations, and support vendor qualification activities. Job Description Manage vendor accounts as main point of contact for assigned vendors Maintain Clinical Trial Management System (CTMS) or similar platform for assigned vendors Conduct vendor onboarding with all assigned vendors Manage all governance activities for assigned vendors including creation of governance charters, leading governance calls and tracking and resolution of escalation issues. Facilitate alliance meetings with assigned vendors, including tracking and resolution of escalation issues Facilitate portfolio level vendor meetings, as needed Develop portfolio level vendor Handbooks Develop portfolio level templates Drive internal communication, including communication process maps, through collaboration with internal stakeholders (clinical trial teams, subject matter experts and other functional areas). Maintain SharePoint site including portfolio level templates, tools, meeting minutes and presentations for external and internal use Manage vendor metrics and key performance indicators and internal stakeholder feedback, identify trends, implement mitigations and resolve issues Manage vendor scorecard and escalate vendor performance feedback Ensure vendors meet contractual obligations, including providing contract support to internal sourcing team Support vendor qualification process and audits Manage vendor required training, including collaboration with cross functional departments to obtain training requirements Perform other duties, as assigned Qualifications/ Required Knowledge/ Experience and Skills: Minimum of 8+ years of experience in the pharmaceutical / biotechnology industry 2+ years demonstrated work experience in clinical trials vendor management Demonstrated strong critical thinking and analytical skills, time management, conflict management, problem solving, and attention to detail Strong planning and organizational skills and ability to multi-task, prioritize and plan activities related to vendor management Excellent written and verbal communication skills and interpersonal skills necessary to interface with team members, outside vendors and consultants Advanced computer skills, including experience managing SharePoint sites Financial management skills to understand vendor budgets Ability to efficiently track and resolve action items, including demonstrated issue resolution management Ability to work effectively in a team/matrix environment Ability to travel up to 10%, including ground and air travel Educational Qualifications Minimum BA/BS Life Sciences or equivalent college program, and/or commensurate experience in the clinical research industry Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication -Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $114,183.00 - Maximum $163,350.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws. Company benefits: comprehensive medical, dental, vision and prescription drug coverage, company provided Basic Life, AD&D, Short-term and Long-term Disability insurance, tuition reimbursement, a 401(k) match, PTO allotment each calendar year, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; https://www.otsuka-us.com/careers-join-otsuka. Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. 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