This role offers a dynamic work environment, combining time spent in the office, at retail properties, and working remotely. The ideal candidate will manage a portfolio of retail centers, oversee day-to-day property operations, and handle all aspects of property management while working in a team-oriented, fast-paced setting. Key Responsibilities
- Conduct monthly property inspections to ensure the upkeep of the retail centers, identifying any maintenance or operational issues that need attention.
- Coordinate and oversee repairs and preventive maintenance to maintain the properties in top condition.
- Ensure timely rent collection from tenants and follow up on any delinquent payments.
- Take appropriate actions to address late or unpaid rents, including working with legal or collections teams if necessary.
- Prepare and deliver monthly property reports to the property owner and management team, which include financial summaries, tenant updates, and operational status.
- Review and ensure the accuracy of all financial reports, including income statements, budgets, and expenditure reports.
- Manage communications with tenants, ensuring that their concerns and issues are addressed quickly and effectively.
- Serve as the main point of contact for all tenant needs, ensuring that leases and agreements are followed and relationships are maintained.
- Manage communications with vendors, overseeing contracts, service agreements, and ensuring the proper execution of vendor-related tasks.
- Maintain regular communication with property owners about the status of their properties.
- Organize and facilitate monthly conference calls to discuss property performance, financial, upcoming projects, and tenant updates.
- Oversee tenant retention strategies by maintaining positive relationships with tenants, identifying potential risks of vacancy, and working to resolve issues that could lead to tenant turnover.
- Collaborate with the leasing team to help retain tenants, working with them to renew leases and negotiate terms where appropriate.
- Maintain accurate tenant documentation, ensuring that lease agreements, insurance certificates, and compliance documents are up-to-date and stored securely.
- Ensure compliance with lease provisions and legal requirements.
- Administer lease agreements, ensuring tenants comply with the terms of the lease, including payment schedules, insurance requirements, and use of the property.
- Manage enforcement of lease compliance, including handling defaults and addressing violations.
- Ensure that tenants submit and maintain Certificates of Insurance and track gross sales when required by the lease terms.
- Oversee property accounting, including:
- Defaults and collections procedures
- Annual reconciliations of operating expenses and common area maintenance (CAM) charges
- Preparation and oversight of budgets for each property
- AR/AP coding and approval, ensuring accurate tracking and approval of invoices and payments
- Collections of overdue payments from tenants
- Cash management related to property finances and ensuring funds are appropriately allocated
- Property tax appeals, managing the process and ensuring taxes are assessed correctly.
- Supervise all vendor relationships and ensure that services are rendered as per agreements.
- Oversee the bidding process for services and projects, ensuring competitive pricing and quality work.
- Manage insurance requirements for vendors and ensure compliance with property insurance policies.
- Supervise construction projects related to tenant build-outs, capital improvements, and property renovations.
- Manage the process for both landlord-initiated and tenant-initiated improvements or modifications.
- Ensure that construction projects are completed on time, within budget, and meet quality standards.
- Oversee project management for capital expenditure projects, tenant improvement projects, or any other large-scale property initiatives.
- Develop detailed project plans, manage the bidding process, and ensure that projects stay within budget and meet all deadlines.
- Ensure that all projects comply with building codes, zoning laws, and other legal regulations.
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NRI, Inc.
Nov 16, 2024