Team Leader BK2 (370)

Provides direct support to people supported in a manner consistent with the InVision Human Services mission and philosophy. Responsible for compliance of county, state, and federal monitoring standards specific to the person supported and the physical site. Accountable for all paperwork necessary to ensure compliance of monitoring standards. Responsible for the routine, emergent and follow-up medical care of the person supported and their overall health, safety, and well-being.

ESSENTIAL FUNCTIONS:

• Encourages and honors each person to be the decision maker in their life
• Interacts with each person with an understanding that the person is capable and competent
• Encourages rather than directs each person supported
• Performs all job duties with the understanding that what is most important is that which is important to the person supported.
• Recognizes and acts upon non-verbal feedback provided by the person supported.
• Alters the interaction/approach being used with the person in the moment based upon the person's verbal or non-verbal communication and assists in deescalating situations.
• Listens to the person supported and follows their lead. Avoids debating, arguing, or advising especially during a crisis or situation which may become a crisis.
• Seeks feedback from the person supported to ensure the person feels heard and supported.
• Acknowledges mistakes and apologizes to each person, if warranted, thus accepting joint ownership of the relationship
• Implements each support plan as written, particularly acknowledging a person's feelings and responding in a way that helps to meet each person's goals and needs, without trying to change the person or their behavior
• Maintains supervision levelsas outlined in the ISP
• Participates in all debriefing sessions which occur following an incident
• Following debriefing sessions, accepts feedback from each person involved and responds promptly and positively to feedback.
• Demonstrates professionalism, dignity, and respect towards the person supported, co-workers, management, and other associates both within the organization and outside of the company.
• Serves as a constant positive role model with the person supported, team members, co-workers, management, and others both within the organization and outside the company
• Assists in planning community and in-home activities that are of interest to and meaningful for the person supported.
• Seeks feedback from the program supervisor and behavior specialist to ensure their interactions are in accordance with the agency philosophy and needs of the person supported
• Reports any questions or concerns regarding person supported, co-workers or the organization directly to the program supervisor.

Licensing and Contractual Compliance:

• Review ISP, BSP, related supporting documents, and annual plans in Evolv at least annually for each person supported, if not more often,and complete the Staff Document Review
• Plans, participates, conducts, and documents fire drills and fire equipment check as scheduled or required. Ensures that monthly fire drills are completed and documented in Evolv.
• Maintains the cleanliness, safety, and security of the home or property, which may include but not be limited to housekeeping, minor household repair, yard care, trash removal, laundry, and general upkeep, in a manner consistent with InVision Human Services standards and all regulatory and licensing requirements.
• Completes Help Desk tickets for site maintenance to ensure that the site is always licensing ready
• Schedules emergent, routine and follow-up medical appointments to ensure regulatory compliance as well as the overall optimum health of the person supported.
• Ensures all medical documentation is scanned and uploaded to Evolv and original medical forms are stored in the Original Medical Documentation binder in the staff office.
• Immediately notify program supervisor and Health Services nurse of any changes in the general medical health of the person supported, emergent treatment or follow-up appointments, and/or changes in medication.
• Accurately documents the results of medical appointments, medical procedures, cancellation, or refusal of appointments within Evolv and communicates status to the team.
• Actively and appropriately responds to and reports emergency situations, including utilizing the emergency on-call system if required.
• Accurately dispenses and documents the administration of medication in ChartMeds in accordance with the PA State Medication Administration Program
• Ensures adherence to the doctor's orders through reviews of the medication administration record (MAR) and provides immediate notification of discrepancies to the program supervisor. Ensures refill medications are ordered timely and ensures proper disposal of expired/discontinued medications.
• Completes and maintains Practicum Observer Certification.
• Maintains confidentiality of records relating to protected health information (PHI) of the person supported as prescribed by HIPPA regulations.
• Assists with the personal property inventory of the person supported at least annually or as often if needed as well as ensuring that the personal inventory is updated accurately throughout the year in Evolv.
• Monitors monthly, via written documentation, physical site for safety, cleanliness and adequate repair resulting in quality standard of living.
• Participates in assessments pertinent to the person supported.

Administrative:

• Complies with all InVision Human Services policies, procedures, and standard business practices.
• Participates in scheduled Virtual Health Reviews (VHR) with the person supported and the Health Services nurse.
• Correctly and accurately completes and submits by stated deadline, InVision Human Services required documents such as timesheets, expense reports, and service entries.
• Submits required information such as physical examinations, vehicle insurance, vehicle inspection and vehicle registration to supervisory or administrative staff prior to identified expiration date.
• Adheres to schedule for arrival time, scheduled appointments, and other company related meetings.
• Independently tracks and completes company required training within designated timeframes to ensure regulatory compliance.
• Completes the Vehicle Condition form in Evolv monthly for company vehicle assigned to the site. (if applicable)
• Ensures required documentation per the 6400 regulations is present in Evolv.
• Utilizes computer equipment and programs to provide for efficient and effective communication and workflow.
• Participates in team leader, house and all staff meetings and facilitates positive outcomes
• Completes all required daily documentation including the service entries hereby ensuring service provision aligns with ISP outcomes
• Meets with program supervisor regularly or as requested for supervision and/or employee development
• Transports the person supported to community-based activities and appointments
• Responsible for meal planning, purchasing of food and oversight of healthy meal preparation.
• Collects, reviews, and submits any documentation not otherwise scanned and uploaded to Evolv. Reports any discrepancies or missing documentation to the program supervisor in writing.
• Ensures that all current information for the person supported is present in the emergency to go folder/binder in the case of an emergency.
• Provide the program supervisor with a monthly schedule of staffing for the site.
• As a member of the interdisciplinary team, attends and participates in meetings with both internal and external parties.
• Conduct and document new hire shadowing for direct support professionals assigned.

Financial Management:

• Provides full documentation of all expenditures made on behalf of the company in the form of petty cash, SNAP expense reimbursements, or other related disbursements.
• Makes all programmatic expenditures within amounts approved by immediate supervisor or appropriate management personnel.
• Reports immediately any discrepancies related to the use of personal or company funds.

• Appropriately uses, documents, and reviews all transactions related to funds belonging to the person supported and ensures that Cash on Hand reports are uploaded to Evolv.
• Ensures that petty cash is available on the per diem card for the site and ensures weekly submission of the petty cash vouchers.

• Performs other job-related tasks, duties, and responsibilities from time to time as requested by Program Supervisor and/or Residential Operations Manager.

EDUCATION and/or EXPERIENCE:

High School diploma/GED and experience in the field of social services or with people with intellectual disabilities/mental health needs preferred. Associates Degree or Bachelor of Science or Arts in related field preferred; prior knowledge of 6400 regulations a plus. Demonstrates interest in professional growth by reading industry related information and participating in educational opportunities a plus.

• Valid driver's license and current vehicle insurance, inspection and registration as well as access to a vehicle
• Extensive local travel
• Maintain training compliance as defined in all pertinent regulations
• Ability to comprehend access and utilize electronic medium and various computer programs.
• Availability during scheduled licensing and monitoring

• Ability to comprehend and apply basic mathematical concepts

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is frequently required to stand, walk, sit and talk or hear, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds.

• Ability to maintain level of vigilance as described in Individual Support Plan
• Ability to wake and respond to clients during overnight hours as needed
• Ability to respond quickly to security system warnings
• Ability to remain in close physical proximity of individual supported as defined in plan for supervision

All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any job-related function as directed by their supervisor.