Thrift Store Manager

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose: Oversee all aspects of the Thrift Store retail environment to include staff, merchandise, donations and store operations.

Essential Duties and Responsibilities:

1. Responsible for scheduling and assigning employees to meet operational requirements.

1. Responsible for ensuring sales and budget goals established are met and the retail operation is profitable.
2. Ensures that all employees follow proper processes on donations and merchandise from receipt of items to final sale.
3. Responsible for management and approvals of timecards for thrift store personnel.
4. Protects employees and customers by providing a safe and clean store environment.
5. Enforces compliance with Federal, State and The Salvation Army polices, guidelines and rules.
6. Responsible for proper handling of cash register, sales reports, processing of accounting and banking documents for the retail facility.
7. Responsible for recruiting, hiring and training of retail personnel.
8. Resolution of customer and employee related issues that may arise, in a prompt and courteous manner.
9. Responsible for bank deposits as necessary.
10. Driving is an essential function of the position.
11. All other duties as assigned.

Supervisory Responsibilities: Supervise Thrift Store employees and volunteers.

Education and/or Experience: High School diploma or General Education Degree (GED) and at least three (3) year related experience in retail sales or management.

Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.

1. Ability to be flexible and able to work on multiple projects or tasks simultaneously.
2. Basic knowledge of Microsoft Word, Excel, as well as the ability to access payroll, timekeeping, and personal data via a web-based system.
3. Attention to detail and creative problem-solving skills.
4. Mathematical skills to include add, subtract, multiply, divide, use of common fractions and decimals.
5. Excellent communication skills, both verbal and written.
6. Strong independent judgement.

Other Qualifications: Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Certificates, Licenses, Registrations: None.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements include good speaking, hearing and vision ability and excellent manual dexterity. Ability to stand, bend and reach for extended periods of time, dexterity of hands and fingers to operate various retail and office equipment. This position will require the ability to lift and/or move more than 50 pounds occasionally.

Working Conditions: The work environment is a retail environment, with moderate to loud noise, and varying temperatures that may be encountered in the facility and sorting/donation rooms.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.