Inpatient Care Manager - MSW

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Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Coordinates complex discharge planning needs and provides supportive counseling, psycho-social assessment, and interventions for the designated patient populations. Provides patients and family members with the education and advice needed to cope with issues that arise from various emotional or physical problems. Coordinates a variety of services such as crisis intervention, bereavement, client advocacy, referrals, prevention, education, and psychosocial assessments.

Job Duties

• Conducts and documents detailed psycho-social assessments/evaluations to interpret social, environmental, and medical needs of the patient and family.
• Manages length of stay by creating a successful discharge plan and by proactively identifying and mitigating issues and barriers to patient care.
• Provides supportive counseling and advocacy to assist patients and/or families with adjustment associated with illness, hospitalization, and/or alternative care placement.
• Considers options such as palliative care, homecare, and other services that work to keep the patient as healthy as possible in the outpatient setting.
• Monitors risk assessment using available tools and implements discharge interventions, as necessary.
• Facilitates the resolution of issues surrounding patient care in a compassionate manner.
• Negotiates with patient, family, and third party payors for an optimum plan of care for patient and family.
• Intervenes and communicates with appropriate individuals (physician team members and insurance companies) to ensure appropriate utilization of resources, quality care, and care facilitation.

• Master's Degree Social Work
• Less than 1 year experience In an MSW internship program.
• Ability to multi-task and prioritize work.
• Proficient in the utilization of management processes, standards, and managed care.
• Strong analytic skills and ability to measure processes and outcomes in healthcare.
• Effective negotiation skills and ability to influence.
• CCM - Certified Case Manager CCMC - State of Pennsylvania within 3 Years

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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