Collect blood using good judgment, reasonable and prudent care and according to policies and procedures, including but not limited to the following: 1. Check two patient identifiers and insure a complete match between orders, labels and patient verbal response before and after collection. 2. Once the patient has been called, insure the safety of the patient always. Avoid leaving the patient alone. 3. Use hand hygiene procedures according to lab guidelines 4. Select appropriate specimen collection equipment 5. Select appropriate site for blood collection. 6. Tie tourniquet and prepare site for venipuncture 7. Collect specimen according to order of draw 8. Insure a safe collection by adhering to all safety and other protocols such as needle stabilization during draw 9. Insure adequate mixing of specimen in tube by inversion 10. Label in presence of patient 11. Package and transport specimen appropriately for in-house and/or MGH Boston lab testing 12. Batch specimens and file manifest for transport to MGH Boston Core Lab 13. Monitor patient and insure bleeding has stopped, and patient is stable 14. Verbally give patient post draw instructions on wound care * Review prior to collection, standard questions which includes checking for potential adverse reactions such as history of fainting and latex allergy * Is customer focused and puts the needs of patients first * Maintain adequate workflow by consistently checking at front desk for patients in waiting queue * Maintains patient privacy, and follows all HIPAA guidelines * With training or if qualified by competency review, provide EKG, clerical and specimen transport functions * With training or if qualified by competency review, provide pediatric and ancillary services to phlebotomy operations serviced by Chelsea Laboratory * Provide reception and associated clerical functions at front desk including Fax receipt and send, filing of orders, answering telephones, greeter/receptionist and placing face sheets and/or requisitions in queue according to policies and procedures * Maintain adequate supply inventory by performing bi-weekly inventory checks * Satisfy annual required continuing education for phlebotomists and mandatory life safety, HIPAA and other required training via HealthStream and CAP * Work in collaboration with and practice good team working and communication skills with co-workers * Adhere to unit polices for dress code and other areas of personal presentation such as, but not limited to fingernail policy and personal hygiene, and interpersonal communications * Adhere to unit polices for attendance, time off, scheduling, breaks, lunch, etc.
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Massachusetts General Hospital
Nov 15, 2024