Training Coordinator - Media, PA

Since 1852, Elwyn has helped people with autism, intellectual, developmental, and behavioral challenges lead meaningful lives. As an internationally recognized nonprofit human services organization, we have always been on the forefront of innovation.

Please join us to make a difference in the life quality of children, teens and adults with autism, intellectual and developmental disabilities, and related behavioral health challenges - and feel the resulting pride that will enrich your own life.

• Generous Paid Time Off
  
• Comprehensive Medical/Dental/Vision Benefit Packages
  
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
  
• Tuition Reimbursement
  
• Career Advancement Opportunities and Growth
  
• Flexible Schedules
  
• Retirement Savings Plan

Elwyn is currently seeking an Employee Training Coordinator to manage and facilitate all aspects of New Employee Orientation and Annual Training Programs. This role involves coordinating training sessions, tracking compliance, and communicating with stakeholders to ensure a smooth onboarding process. The Training Coordinator also maintains relevant certifications and develops training curricula while upholding Elwyn's core values and professionalism.

DUTIES AND RESPONSIBILITIES:

• Coordinates all aspects of New Employee Orientation, annual training, and Welcome Day
• Schedules training sessions and trainers for each program/service area
• Reserves rooms and determines room set up according to training needs for each day
• Tracks and reports training compliance (attendance, difficulties with training or meeting expectations of training)
• Communicates with onboarding, new employees, supervisors, and leaders about the status of each employee
• Creates badges and completes payroll for NEO (New Employee Orientation) participants
• Coordinates with IT for logins and technology needed for the employee
• Writes termination letters for NEO staff who do not successfully pass the requirements of NEO
• Inventories and orders supplies, food, SWAG, etc. for trainees
• Provides best-in-class customer service to all stakeholders including phone calls and emails, etc.
• Maintains certifications to train topics relevant to service lines (example, DPW Medication Administration, Medication Practicum Observer, First Aid/CPR/AED (Adult & Peds), Fire Safety and Safe Crisis Management, etc.)
• Coordinates outside instructors and services (such as Insulin training, interpretation services, etc.) and sends billing information to programs
• Serves as point of contact for IT (including eTraining), housekeeping, maintenance, food services, and security
• Monitors and assists with computer lab trainings
• Creates and distributes monthly training schedule
• Develops live and eTraining curriculum as assigned
• Demonstrates effective communication and conflict resolution skills.
• Conveys understanding of Elwyn policies and regulations in all training provided
• Demonstrates professionalism as well as Elwyn's core values
• Perform other duties as assigned

QUALIFICATIONS, EDUCATION AND EXPERIENCE:

• Bachelor's degree in human service field preferred
• Two (2) years' training experience or five (5) years' experience in the human service field paired with solid presentation skills required
• Experience developing curriculum preferred
• Familiarity with principles of adult learning theory required
• Availability to provide training on nights and weekends
• Ability to set up audiovisual and other training equipment and to transport training supplies
• Demonstrated self-directed work habits
• Demonstrated ability to work effectively as part of a team
• Must be able to perform CPR (cardiopulmonary resuscitation) using agency-trained protocols
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Demonstrated ability to resolve conflict in a group setting
• Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, OneDrive, SharePoint, and Teams; report-writer experience preferred
• Must have current, valid driver's license in state of residence, three (3) years driving experience, and acceptable driving record