Senior Director, Social Media

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Job Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

FIS is a leading global provider of technology solutions for banks, capital markets firms and corporates. The company has over 55,000 people around the world who are dedicated to advancing the way the world pays, banks, and invests. FIS helps their clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers.

FIS' Communications and Marketing organization is a best in-class function, who partner with the Business to reach Prospects, Customers, Investors, the Community, and FIS' employees. Whether driving growth, facilitating connectivity, or promoting an overarching representation of FIS, the team create innovative marketing and communication strategies to advance the company's goals and to excite.

What you will be doing

As the Senior Director, Social Media at FIS, you will lead a small internal team supported by third-party social media specialists to create a new voice for FIS across all company social activations, drive innovative social campaigns and assets, build go to market strategy, and partner with a diverse range of stakeholders across the Enterprise.

This is a fantastic opportunity to leverage your leadership, creativity and strategic skills, to raise the profile of FIS on social channels.

Key responsibilities include:
* Build the brand through social and influencer marketing, identify insights and opportunities to elevate social content
* Build FIS' reputation as a destination for top tech talent to support the company's talent recruitment agenda and goals
* Concept and contribute the big ideas that help build the FIS brand across targeted social platforms
* Work hand-in-hand with the Social Media and Creative Directors plus Marketing Executives to ensure connection between Marketing, Brand and Public Relations work and social efforts
* Work hand-in-hand with the Talent Acquisition team to attract top talent candidates that align with company's talent agenda
* Provide feedback to social content creators, marketing leads and copywriters that help them elevate individual pieces of content while learning best practices of social creative
* Utilize your social landscape knowledge combined with FIS brand awareness to develop larger social programs or activations that go beyond individual social posts
* Explore new ways to leverage social to create larger campaign opportunities and extensions
* Develop creator guidelines for influencers, photographers, videographers, designers, and other content developers as needed to bolster the creative process
* Foster engagement with followers and influencers around the content to drive results
* Assist the Social Media Director in social content ideation and strategy
* Stay up to date with the latest social media and influencer trends, best practices, and technologies
* Occasional travel for special events, including capturing live social media content and producing on-the-fly content (visual and copy) for events

What you bring

* An award-winning B2B social portfolio with national and global brands
* Experience concepting and executing large-scale earned social media stunts, platforms and campaigns
* You will likely have 10+ years' experience in social media Leadership roles
* Understanding of design principles for type, shape, color and photography
* Proven professional experience as a Social Media and Influencer Content Creator, ideally within an ad, marketing, or creative environment, with a portfolio showcasing diverse content formats and styles
* Experience in identifying influencers that best align with specific business and brand needs, across campaigns or influencer programs and content across platforms like Instagram, X, TikTok, LinkedIn, etc.
* A deep understanding of various social media platforms, their unique audiences, and content requirements
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members across PR, Marketing, Internal Communications, Brand, etc. to produce impactful work
* Ability to manage multiple projects and priorities simultaneously and efficiently in a fast-paced environment while maintaining a high level of quality and professionalism

Added bonus if you have

* An interest in/experience with personal finance, financial technology and/or banking is a plus
* Bachelor's degree in digital media, communications, marketing, business administration or a related discipline

What we offer you

* A modern, international work environment and a dedicated and motivated team
* A variety of career development tools, resources and opportunities
* A fantastic range of benefits designed to help support your lifestyle and wellbeing
* A work environment built on collaboration, flexibility and respect

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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