Director, Academic Assistance

Georgia State University
$105,000 - $110,000
tuition assistance
United States, Georgia, Atlanta
1 Park Place (Show on map)
Nov 20, 2024
Description : Director, Academic Assistance College of Arts & Sciences Office of Academic Assistance The College of Arts & Sciences at Georgia State University is transforming lives through our research advances, career-empowering teaching, and work with community partners in Atlanta and around the globe. As the largest college on the Atlanta Campus, the College of Arts and Sciences is home to more than 15,000 students, 550 faculty, and 300 staff members. Our faculty teach the core curriculum courses that serve as the foundation of nearly every student's university education. These are exciting times at The College of Arts and Sciences at Georgia State University. We are growing, and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to pursue excellence. The College of Arts and Sciences is seeking (1) experienced Director, Academic Assistance WHAT MAKES College of Arts & Science A GREAT PLACE? A flexible work environment Generous benefits, including health, dental, vision, tuition assistance, retirement, etc A knowledge-sharing organization that works collaboratively with diverse partners Professional development opportunity and mentorship HERE IS WHAT YOU WILL DO The Director of Academic Assistance is responsible for leading and managing all aspects of undergraduate advisement services within the College of Arts & Sciences, ensuring the academic success and progress of over 4,000 senior-level majors. The essential duties and responsibilities of the Director, Academic Assistance are the following: Oversee Undergraduate Advisement Services: Manage and coordinate academic advising services to ensure students receive proper guidance on course selection, academic progress, and degree completion. Supervise Staff: Lead a team of 22 staff members, providing direction, support, and performance management to maintain high-quality service delivery and effective operations within the Office of Academic Assistance. Manage Records and Graduation Auditing: Oversee records management, graduation auditing, and petition processing to ensure accurate and timely handling of student records and graduation requirements. Implement Retention, Progression, and Graduation Initiatives: Direct the use of institutional data resources, such as Navigate, to develop and implement strategies that enhance student retention, progression, and graduation rates. Coordinate Outreach Programs and Course Permissions: Manage the development and execution of outreach programs to engage students and oversee the course permission process to facilitate proper course enrollment. Serve as Liaison with University Partners: Collaborate with the University Advisement Center and other university student support units to align undergraduate advising services. Participate in University Committees: Represent the office on university committees related to undergraduate student support, contributing to policy development and decision-making processes. Support Curriculum Review and Updates: Provide consultation and support during curriculum review and update processes to ensure programs remain current, relevant, and aligned with academic standards. Oversees Exceptions and Grievances: Make decisions or act as the primary recommender for exceptions to academic programs, policies, and rules, and oversee the resolution of student grievances. Plan and Prioritize Office Functions: Develop and execute plans for the office, including organizing training, professional development, and personnel management activities to maintain a high- performing team. Perform other duties as assigned. Disclaimer : This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor. Qualifications : Minimum Requirements: Bachelor's degree in a related field and six years of supervisory/management experience or a combination of education and experience. Preferring Requirements: Strong organizational, communication, and interpersonal skills. Experience with student information systems and data analysis tools (e.g., Banner, Navigate, Reporting Systems). Demonstrated ability to lead teams, manage complex processes, and collaborate with various stakeholders. College/Business Unit : College of Arts & Sciences Department : Office of Academic Assistance Location : Atlanta Campus Shift : 8:30 AM - 5:15 PM Salary : $105,000 - $110,000 Pay Grade : 4-1 FLSA Status : Exempt Job Type : Full Time (Benefits Eligible) Job Posting : 11/20/24, 6:37:52 PM Closing Date : 11/27/24, 4:59:00 AM Special Instructions : To be fully considered for this position, all candidates at the time of submission must provide the following documents: A complete and accurate GSU application Resume Cover Letter #LI-BD1 Georgia State University Values : COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, INCLUSION AND DIVERSITY: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, equity, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place. INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents. USG Core Value Statement : The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Equal Employment Opportunity : Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Background Check : Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security. It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office. Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.