Clinical Care Specialist

Amerita

Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals. The Clinical Care Specialist (CCS) will be responsible for the collection and entry of clinical supporting documents needed to care for our patients, including, but not limited to: laboratory results, signed written orders, assignment of benefits, and ongoing clinical documentation. This role requires advanced program and working knowledge of data entry and healthcare-related knowledge.

Mon-Fri 8:30 - 5:00 Oklahoma City or Denver location preferred, other locations may be considered.

* Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
* Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance
* 401(k) Retirement Plan with Employer Match
* Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
* Employee Discounts
* Tuition Reimbursement
* Paid Time Off & Holidays

Communicates effectively across pharmacy and/or corporate teams and with patients, and successfully resolves issues.
• Assists Supervisor in day-to-day pharmacy operations and in implementing new procedures to ensure that the accurate and timely dispensing of quality pharmacy services is consistently delivered to all patients using effective service leadership and customer skills.
• Manages communication, assignments, process updates and feedback in the CCS work group.
• Knowledgeable to perform all CCS functions and resolves escalations regarding difficult cases. Provides thorough, accurate and timely responses to requests.

• High School Diploma/GED
• Associates or Bachelor's degree preferred or equivalent experience.
• Licensed/registered pharmacy technician or as required by state law
• Nationally Certified Pharmacy Technician
• 1+ years pharmacy or other healthcare-related experience preferred.
• Excellent interpersonal skills, able to work with all levels of management and staff, vast knowledge of pharmacy terminology and process.
• Ability to multitask in a demanding environment.
• Excellent organizational skills and mindfulness.

Percentage of Travel: 0-25%