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Training Specialist I

Yardi Systems
United States, California, Santa Ana
3 Hutton Centre Drive (Show on map)
Nov 21, 2024

Training Specialist I

Santa Ana, CA

We are seeking a Trainer I to conduct product and software
application training utilizing multiple instructional platforms. The Training
Specialist I develops detailed knowledge for their assigned software
product/industry and executes training plans to instruct users on product
features, troubleshooting techniques, and navigation

What You'll Do:

  • Conduct or co-facilitates product and software orientation
    and training programs for employees and clients
  • Helps participants assimilate knowledge, presents common
    troubleshooting issues and resolutions, and guides them in effective client
    communications
  • Executes individual and group training sessions, webinars,
    workshops etc.
  • Meets established training schedules and project and go-live
    implementation timelines, including set-up and run-though trainings
  • Responds to product and software functionality and set-up
    questions
  • Researches and resolves software or product issues,
    escalates unresolved issues to appropriate individuals for resolution as needed
  • Facilitates instruction through web-based course content,
    online webinars, in-person instructor-led courses, and individual coaching
    sessions
  • Instructs participants on technology, product, and industry
    knowledge
  • Communicates subject matter effectively by understanding the
    needs of the audience and tailoring the session to the target audience
  • May create course content and ancillary training materials
    according to defined learning objectives

Who You Are:

  • Bachelor's degree in education, business, finance, computer
    engineering, or related area; or an equivalent combi Ability to positively and
    effectively interact with others and the ability to teach and coach others
  • People focused, with the ability to build rapport
  • Detail-oriented, resourceful, and organized, with the
    ability to manage shifting priorities
  • Excellent communication skills
  • Ability to meet critical deadlines and prioritize multiple
    tasks in a fast-paced environment
  • Strong decision-making and organization skills
  • Knowledge of multimedia training platforms and methods
  • Strong interpersonal skills

Real Estate runs on Yardi. About Us:

Yardi pioneers the property tech industry by seamlessly
blending 40 years of tradition with forward-thinking innovation. We've created
a team of over 9,000 employees in over 40 locations around the globe dedicated
to making great real estate software products. We offer a dynamic work
environment, comprehensive training programs, and abundant opportunities for
career growth.

Discover the Yardi Difference:

Yardi is more than just a software company - we are
dedicated to creating a positive impact in our communities. Annually, Yardi
extends philanthropic support to organizations chosen by our employees. Our
team has contributed to over 350 nonprofits globally, demonstrating our
commitment to various causes and communities.

Our award-winning culture, consistently recognized by
Glassdoor's prestigious "Best Place to Work", fosters support,
collaboration, and growth. We prioritize your well-being with comprehensive
benefits, including 100% paid employee medical premiums, company profit-sharing
plan, and flexible work arrangements.

Compensation Range: $30.29
- $33.65 per hour

All submissions for open
positions should be received through Yardi's applicant portal, accessed from
Yardi's corporate website.

EOE/Race/Gender/Disability/Vets

*sa

#LI-Hybrid

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