Wildfire IT Operational Compliance Manager

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Summary

PGE is seeking a proactive and detail-oriented Wildfire IT Operational Compliance Manager to lead our team in developing and implementing innovative tools to enhance wildfire and operational compliance IT systems. In this role, you will oversee the design and deployment of advanced technologies to improve real-time data capabilities, conduct risk assessments, and create strategies that fortify systems against emerging threats. You will also manage and guide a team of professionals, adapt plans to address resource and operational challenges, and collaborate with cross-functional stakeholders to ensure the success of wildfire management systems. Ideal candidates will have a strong background in cybersecurity and software development, coupled with excellent leadership and problem-solving skills, and a passion for delivering cutting-edge solutions. This critical role requires strategic planning, project management, and a commitment to enhancing the efficiency and effectiveness of PGE's wildfire operations.

Key Responsibilities

IT Management (ITMG)

• Takes responsibility for the design, procurement, installation, upgrading, operation, control, maintenance, and effective use of IT infrastructure components and monitors their performance.

• Provides technical management of IT operations, ensuring agreed service levels are met and all relevant procedures are adhered to.

• Schedules and supervises maintenance and installation work.

• Identifies and resolves operational problems, ensuring procedures and practices are current and fit for purpose.

IT Strategy and Planning (ITSP)

• Ensures adherence to IT strategic management processes and timetables.

• Collates information and creates insights to support IT strategic management.

• Develops and communicates plans to advance the strategy, including creating policies, standards, and guidelines for IT planning.

Financial Management for IT (FMIT)

• Advises on financial planning and budgeting, developing financial plans and forecasts.

• Monitors IT expenditures and ensures financial targets are met.

• Assists in defining effective financial controls and decision-making processes.

Resourcing (RESC)

• Conducts job analyses, prepares job descriptions, and manages recruitment campaigns.

• Locates and selects external suppliers, ensuring terms and obligations are met.

• Manages candidate selection processes, ensuring compliance with regulations and standards.

Professional Development (PDSV)

• Mentors team members, aligning with organizational development needs and training strategies.

• Creates development plans and validates achievements against outcome statements.

• Contributes to performance appraisals and career development.

Programming/Software Development (PROG)

• Sets team-based standards for programming tools and techniques, ensuring compliance.

• Provides technical responsibility for software development projects and monitors performance.

• Offers guidance to less experienced colleagues.

Application Support (ASVP)

• Drafts and maintains application support procedures.

• Manages application enhancements, licensing, and disaster recovery needs.

Incident Management (USUP)

• Ensures incidents are handled and resolved according to procedures.

• Documents and closes incidents while analyzing causes to prevent recurrence.

Data Product Management

• Leads a team of developers, data scientists, and engineers in creating and managing data products.

• Oversees the full software development lifecycle for data products, ensuring high-quality, scalable solutions.

• Stays current with emerging technologies and fosters a culture of innovation.

Qualifications

Education/Experience/Certifications

• Education: Typically a bachelor's degree in a related field or equivalent experience.

• Experience: Typically eight or more years in a related field.

Competencies

Functional Competencies

• Advanced knowledge of business goals and scope-of-change initiatives.

• Advanced knowledge of user experience design frameworks and change management processes.

• Advanced knowledge of service continuity planning and operating system concepts.

Technical Competencies

• Familiarity with programming languages (e.g., Python).

• Experience with cloud platforms (e.g., AWS, Azure, GCP) and agile methodologies.

• Excellent communication and interpersonal skills.

General Competencies

• Advanced customer focus and risk management skills.

• Advanced accuracy and vision creation skills.

Leader Practices

• Drives Results.

• Plans and Aligns.

• Decision Quality.

• Drives Engagement.

• Courage.

Physical, Schedule/Attendance, and Cognitive Demands

Cognitive Demands

• Substantial use of logic and scientific thinking to solve problems.

• Ability to process new information and adapt to frequent changes.

• Strong collaboration, communication, and decision-making skills under stress.

Schedule/Attendance

• Adherence to pre-established schedules and attendance standards.

• Flexibility to work long hours, variable shifts, and on-call schedules.

• Availability to work during severe inclement weather.

Physical Capabilities

• Driving/traveling within the service territory occasionally (1-2 times per month or less).

• Regular computer use for the entire work shift.

Compensation Range:

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.comor by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.