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Family Store Assistant Manager

The Salvation Army USA Central Territory
United States, Michigan, Port Huron
2000 Court Street (Show on map)
Nov 21, 2024

Position Summary: The Family Store Assistant Manager supports the store manager with the planning, administering, monitoring, and evaluation of the day-to-day operations ensuring compliance with established policies and procedures. Works alongside store associates to assist customers. Serves as the manager in the absence of the store manager.

Essential Responsibilities:



  • Assist in the supervision of clerks in performance of duties to ensure compliance with directives and guidelines.
  • Assist with the training for new personnel.
  • Assist with ensuring cash receipts are banked at end of business day and information is sent to appropriate personnel as required.
  • Attend monthly staff meetings for managers and keep personnel informed of new policies and directives.
  • Assist with leadership of customer development and retention plans to ensure an excellent customer experience.
  • Report safety hazards. Responsible for the protection of personnel, property, and building.
  • Report to Manager any detrimental behavior by clerks.
  • Perform other duties as assigned.


Qualifications:

Education/Experience:



  • High school graduate or equivalent (required), Associates degree (preferred), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
  • 2 years experience in retail sales



Skills, Knowledge & Abilities:

Computer Skills:



  • Proficient in Microsoft Office 365
  • Working knowledge of TEAMS and SharePoint
  • Proficient in operating Point of Sales System


Certificates and Licenses:



  • Must have and maintain a current valid chauffer's license and pass the Salvation Army Motor Vehicle Record check (MVR)
  • Complete Safe From Harm training, and keep current as needed

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