Service Asset and Configuration Manager

Uline
Pay Based on Qualifications
life insurance, paid time off, paid holidays, tuition assistance, 401(k), profit sharing
United States, Wisconsin, Pleasant Prairie
12575 Uline Drive (Show on map)
Nov 21, 2024
Service Asset and Configuration Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you passionate about maintaining the backbone of enterprise IT services? Do you thrive on ensuring that every piece of the puzzle fits seamlessly together? Then you belong at Uline! As a Service Asset and Configuration Manager (SACM), play a pivotal role in safeguarding the integrity of our Configuration Management Database (CMDB) for a growing North American company! Better together! This position is on-site in Pleasant Prairie, WI or Waukegan, IL based on need, and we are looking for people who share our passion. Position Responsibilities Own and manage the CMDB, ensuring data accuracy and currency. Drive best practices and optimize procedures for updating CI data. Develop and communicate the SACM Roadmap and initiate projects to achieve goals. Establish and implement Configuration and Asset Management systems, standards and policies. Develop standards for unique identification of object types, environments, processes and more. Govern the process for creating and updating relationships in the CMDB, especially for key IT and business solutions. Perform reporting capabilities to support audits, configuration status, lifecycle and more. Minimum Requirements Bachelor's degree in computer science, information technology, etc. or relevant work experience. 5+ years of experience with Service Asset and Configuration Management processes. Experience with ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium. Strategic thinking and clear decision-making skills. Benefits Complete medical, dental, vision and life insurance coverage and other wellness programs. 401(k) with 6% employer match. Multiple bonus programs, including profit sharing. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site cafe and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. Uline is a drug-free workplace. EEO/AA Employer/Vet/Disabled #LI-SR1 #CORP (#IN-PPIT) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!