Account Receivable Specialist

Ampcus, Inc
United States, Georgia, Atlanta
5555 Glenridge Connector (Show on map)
Nov 21, 2024
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Account Receivable Specialist Location(s): Atlanta, GA Summary: This position will be responsible for frontline dealer collections activity and client account service within an assigned region and/or segment of dealer business. In this role, the individual will be responsible for business unit support, client service via phone, outbound collection contacts (phone/email), bad debt recommendation, AR meeting participation, assistance in account status changes within established role authority along with escalating issues when appropriate. This role is a part of the Revenue Operations Center of Excellence Dealer AR team and will report to an Accounts Receivable Supervisor. Job Responsibilities: Answering and resolving incoming client payment and credit & collection inquiries as part of the regional PureCloud phone queue team. Support for business units within a designated region. Outbound client collection calls/contacts in pursuit of aged vehicle and services AR. Follow up with Clients on outstanding invoices that are deemed aged and fall outside of standard payment terms. Participation in location credit meetings and reporting process (stand in for Sr Spec/Sup. when necessary) Team metric activity Address internal client requests and inquiries on dealer accounts (sales, etc.) Work closely with Accounts Receivable Supervisor on special assignments / projects as required. Job Requirements: Candidate must work EST hours. Please list candidate's location at the top of the resume under the candidate's name. If the candidate does not sit in EST, please list the candidate's location at the top of the resume under the candidate's name as well as, "comfortable working EST hours". If this is not followed, the candidate will be declined. Qualifications: Education: High School Diploma required Experience: 2- 10 years' experience and understanding of auction industry and/or accounts receivable Experience working with internal and external customers to resolve issues; Inbound/Outbound call center experience required Oracle Accounts Receivable strongly preferred Competencies/ skills: Excellent interpersonal and customer service skills Strong written and verbal communication Excellent organizational, problem solving and analytical skills Proficient in PC Skills, including the use of Microsoft Office Suites and Oracle 11 or 12 Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.