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IT Application Specialist II

Amcor Flexibles, LLC
life insurance, flexible benefit account, parental leave, paid holidays, tuition reimbursement, flex time
United States, North Carolina, Reidsville
124 N Technology Dr (Show on map)
Nov 21, 2024
We are global, we are impacting the lives of millions every day, we are making a difference!

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860's and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.

Will you be next to join our journey towards a more sustainable future?At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visitwww.amcor.com.

Job Description

About The Role

The IT Global Delivery Applications Specialist II is responsible for supporting and enhancing our (add functional business area here) applications, including (add application name here), with high quality, timely and cost-effective solutions. This role works with the global business partners to understand requirements, configure the system, create test plans, and execute testing.

Key Job Accountabilities

  • Partner with various IT stakeholders and business functions to expand business knowledge and increase functional expertise
  • Translate business requirements into IT solution designs for small to medium complexity enhancements and projects
  • Partner with peers and technical team to establish to-be solution alternatives with recommendation and participate on the best approach to pilot and deploy solutions
  • Write functional requirements, complete configuration or coordinate development, develop test plans and scripts, conduct component and integration testing, and coordinate user acceptance testing
  • Participate with data conversion, data validation efforts, cut over activities, and post go live support for system implementations
  • Work with development resources to confirm the requirement is being met while evaluating the effectiveness of the solution and makes necessary adjustments before full deployment
  • Manage the delivery of small to medium enhancements or projects effectively applying the Amcor Project Management Methodology with accountability for milestones while engaging and leading appropriate Project Team Members (IT and Business)
  • Ensure architected solutions meets scalability, availability & meets service level agreements in production
  • Create and maintain documentation of the existing and future functions included into the Procurement solutions
  • Adhere to Amcor change control and SDLC processes
  • Troubleshoot and resolve incidents (Level 1-4) and requests per service level agreements utilizing the ServiceNow ticket platform adhering to SLAs
  • Document and follow Knowledge Base Articles (KBAs) and publish accordingly
  • Promote information sharing across sites to take advantages of the Procurement area to usage to avoid duplicated development and study
  • Provide key-user or end-user training and guidance through the implementation of Procurement changes
  • Role requires 5%-10% travel
  • Role supports primarily North American procurement functions with occasional global procurement efforts
  • Position location is flexible with remote/hybrid/office options

Qualifications/Requirements

  • Bachelor's degree preferred in computer science, management information systems, business or a related field or equivalent experience
  • 2+ years of work experience in IT, including Software Development (SDLC) and Project Management experience
  • Fluent English. Other languages are advantageous
  • Experienced in SAP- MM, SAP Ariba, Data and reporting (minimum 3 years)
  • Effective organisational, communication, interpersonal, and presentation skills
  • Comprehensive experience with office and planning PC tools
  • Requirements modelling and need analysis techniques advantageous
  • Experience with techniques and tools used in the testing process advantageous

#LI-Remote

OurExpectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

  • Our people are engaged and developing as part of a high-performing Amcor team
  • Our customers grow and prosper from Amcor's quality, service, and innovation
  • Our investors benefit from Amcor's consistent growth and superior returns
  • The environment is better off because of Amcor's leadership and products
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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We verify the identity and employment authorization of individuals hired for employment in the United States.

CompensationThe starting salary for this position is expected to be between $82500 to $103100; however, base pay offered may vary within the full salary range $82500 to $123700 depending on job-related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor's Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits. Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

*Medical, dental and vision plans

*Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

*Company-paid holidays starting at 9 days per year and may be slightly higher by location

*Wellbeing program & Employee Assistance Program

*Health Savings Account/Flexible Spending Account

*Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available

*Paid Parental Leave

*Retirement Savings Plan with company match

*Tuition Reimbursement (dependent upon approval)

*Discretionary annual bonus program (initial eligibility dependent upon hire date)

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