RHS MEDICAL ASSISTANT - ACHN - REPRODUCTIVE HEALTH SERVICES

Job Summary

Under the supervision of licensed personnel, the RHS Medical Assistant (MA) works in cooperation
with other clinic or facility health care and administrative professionals to provide continuity of care to
the patient. The MA performs both clinical and administrative duties to support physician, nurses and
administrative staff in the PCMH model of care and Specialty Clinics. The position will serve patient
in Reproductive Health Services clinic, which includes pregnancy termination.

Typical Duties
* Assists with the Intake and registration of patients who select medical and surgical pregnancy
termination procedures.
* Assists with pregnancy termination procedures pre operatively and intra-operatively and post
operatively in outpatient procedure area under the supervision of a registered nurse or
provider.
* Handles specimens that are collected from patients and during termination procedures; label
appropriately and send to pathology lab, with appropriate accountability tracking.
* Obtains vital signs and performs phlebotomy and specimen collection on patient's pre- and
post- procedure.
* Counsels and supports patients free of bias (in regards to race, religion, sexual preference,
gender identity, etc.).
* Administers contraception in the clinical area.
* Answers hotline and asks patients a set of questions that are reviewed by the provider.
* Provides and maintains quality assurance reports for procedures performed in clinic.
* Assists with discharge of patients.
* Obtains medical history, vital signs, including but not limited to blood pressure, height and
weight, BMI, head, neck and check circumference, pain and accurately and legibly documents
the medical history. Reviews patient or employee medical records for completeness. May
assist patients in completing relevant forms.
* Prepares patient rooms for medical visits. Maintains cleanliness and general appearance of
exam rooms. Cleans rooms after each patient visit and disposes of potentially infectious
materials appropriately.
* Assists with clerical and administrative duties such as answering phones, sorting medical
charts, retrieving lab reports, scheduling appointments, billing and maintaining or obtaining
current demographic and insurance information. Completing compliance reports as requested.
* Performs a variety of laboratory procedures, including but not limited to finger stick glucose,
veni-puncture, EKG's, urine dipsticks, urine pregnancy test, throat cultures, point of care
testing and I-stats. Logs test and controls and accurately documents in medical records.

Typical Duties continued
* Assists physician with physical exams, minor surgical procedures and treatments, such as
dressings and ear irrigations and administers oral medications and injections following
physician order. Accurately documents oral and injectable medical administration in the
medical record.
* Performs phlebotomy service and prepares specimens as directed. Prepares, administers and
documents immunizations on the client's medical record.
* Administers first aid and other related procedures including removing and changing dressings,
applying bandages, removing sutures, etc.
* May be required to perform cardiopulmonary resuscitation.
* Provides an accurate and complete medication list for patients.
* Refills or orders medications for patients and secures provider signature or authorization for
reordered or refilled medication.
* Supports the provider staff with completing referrals for diagnostic testing and specialist
following the providers order.
* Receives, organizes and stocks clinical supplies. Maintains inventory of medical supplies and
providers for secure storage of medicine samples delivered by pharmaceutical representatives.
Checks medication samples for expiration dates and maintains dispensing records.
* Performs equipment sterilization at site or prepares equipment for transfer to another facility for
sterilization. Maintains clinical equipment and reports malfunctions to the staff physician or
clinical coordinator.
* Demonstrates knowledge and skill in interfacing with patient behaviors and health issues for a
variety of age groups including children adolescence, adults and geriatric patients.
* Performs other related duties as required

Minimum Qualifications
* Associate's degree as a Medical Assistant from a CAAHEEP (Commission on Accreditation of
Allied Health Education Programs) approved program OR equivalent from an accredited
Medical Assistant program (must provide official transcripts at time of interview) or formal medical service training program of the United States
Armed Forces
OR
Five (5) years of recent full-time professional Medical Assistant experience
* Certificate as a Medical Assistant through the American Association of Medical Assistants
(AAMA), American Medical Technologists (AMT), National Healthcareer Association (NHA),
American Registry of Medical Assistant (ARMA), National Center for Competency Testing
(NCCT) or the Nationally Registered Certified Medical Assistant (NRCMA) OR Certified as a
Registered Medical Assistant (must provide proof at time of interview)
* Cardiopulmonary Resuscitation (CPR) Certification from the American Red Cross or American
Heart Association (must provide proof at time of interview)
* One (1) year of experience working directly in a women's health services program that
includes a provision of family planning services

Preferred Qualifications
* One (1) year of experience working directly in a reproductive health services program that
includes a provision of termination procedures is preferred.

Preferred Qualifications continued
* One (1) year of experience as a Medical Assistant or in a related clinical capacity within a
healthcare environment is preferred.
* Bilingual English/Spanish is preferred.

Knowledge, Skills, Abilities and Other Characteristics
* Knowledge and familiarity utilizing Microsoft Office Suite (i.e. Word, Excel)
* Working knowledge of medical terminology
* Strong interpersonal skills
* Excellent verbal and written communication skills necessary to communicate with all levels of
staff and a patient population composed of diverse cultures and age groups
* Demonstrate awareness of HIPAA
* Demonstrate sensitivity and respect in caring for patients of all age groups and cultural
backgrounds
* Demonstrate analytical and problem solving skills
* Demonstrate attention to detail, accuracy and precision
* Demonstrate flexibility and adaptability in performing work duties
* Strong emergency response skills
* Ability to observe environmental and OSHA safety practices
* Ability to transition from clinical to administrative duties
* Ability to meet deadlines
* Ability to update educational requirements per licensing association or as required by CCHHS

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list an Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable.