Principal, Program Management - Agile Coach

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Enterprise Agile Coach guides and mentors the Macy's organization as it transitions to a product operating model using an agile delivery methodology. They serve as the subject matter experts on organizational design, change management, agile/lean principles & methodologies, and best practices, to help drive a smooth transition into the Agile/Product mindset across the enterprise.

This position plays a critical role within the company, partnering with executives, senior leaders, and business stakeholders throughout the organization to advise and ensure effective delivery of value based upon defined agile value & principles. They utilize organizational and industry best practices and provide hands-on guidance to help improve processes, create high-performing teams and systems, and evolving Macy's Ways of Working.

What You Will Do

• Build deep and impactful relationships with Technology, Product, and Business Stakeholder leadership to influence change and partner on the transformation journey.
• Establish and collaboratively implement scalable systems using agile/lean principles, values, behaviors, & methodologies.
• Build alignment amongst executives and teams for an end-state vision, and generate excitement and passion to deliver on that vision together.
• Leverage metrics to provide insights and recommendations to support leadership decisioning.
• Monitor and measure success of Macy's transition to a product operating model.
• Cultivate an environment of trust and positivity.
• Foster a continuous learning and improvement culture.
• Scale the ways we can reach, coach, and empower everyone within the organization with the skills necessary to effectively deliver value.
• Teach and mentor the organization, assist with problem solving, and serve as a Subject Matter Expert for Macy's Ways of Working.

Skills You Will Need

• 8+ years of experience leading and implementing large, scaled transformations. Demonstrated consultant and facilitator leading large organizations in the transformation, adoption and improvement of Agile methodologies.
• Experience advising executives and senior leaders, with the skills and ability to lead by example, and lead through influence.
• Excellent communicator with executive presence, including the ability to succinctly communicate vision and strategy.
• Courageous communicator, storyteller, able to tailor the message to the right level up and down the organizational chart.
• Extensive Knowledge and experience in Agile at scale, principles and practices, and the ability to transfer that understanding into practical and relevant behaviors, culture, practices, at all levels of the organization.
• Extensive negotiation, diplomacy and conflict resolution skills Organizer with strong attention-to-detail, time management, and multi-tasking skills.
• Exceptional problem solving skills; able to anticipate technical and transformational barriers and adjust approach based on research and experience.
• Excellent written and verbal communication skills.
• Ability to read, write, and interpret complex technical documents.
• A detailed understanding of the business. Retail background a plus.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Guild education benefit funds 100% of tuition, books, and fees in designated programs
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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