Sr. Digital Product Owner

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

New Balance is currently seeking a highly motivated, entrepreneurial thinker, to join the DTC Digital Product Management team as a Digital Product Manager for Team Sports. This individual will play a critical role in driving our digital ambition. This person will collaborate with Team Sports business leaders to create and execute the digital roadmaps that drive the growth of the Team Sports business through the implementation of new technology.

MAJOR ACCOUNTABILITIES:

• Drive the scoping and definition process for new digital product concepts including business cases, product specifications and prototyping
• Manage product roadmap deliverables that include defining user personas and journeys maps, as well as developing a backlog that delivers value in an agile, iterative fashion
• Optimize and ensure superior Consumer Experience
• Collaborate with technical, creative and business stakeholders to ensure timely and accurate product implementations
• Support go-to-market planning to gain successful product adoption including "Train the Trainer" sessions and onboarding documents
• Lead planning sessions with engineering teams, manage the product backlog, sprint goals, user stories and acceptance criteria for product capabilities
• Provide POVs for making product tradeoff decisions that factor business opportunity, customer experience, level of effort, required investment, & solution complexity
• Define distinctive competencies and differentiation for our product offering
• Serve as the resident expert on the competitive and partner landscape for the product area
• Evangelize the product capability set. This includes describing why we're building (through valuation), what we're building, and relay performance results for products built
• Partner with business and marketing teams on go-to-market, e.g. associated marketing campaigns for features, pricing, training of field facing teams on business terms, internal "sales tools"
• Responsible of the economics of a particular feature, or product set, including build/buy decisions, feature valuation, and performance
• Analyze relevant market, competitive, and consumer experience trends to define future consumer experience innovation opportunities

REQUIREMENTS FOR SUCCESS:

• 3-5+ years of ecomm/product management experience within B2B or footwear industry
• Ability to work in a deadline-driven work environment, attention to detail, and ability to multitask/prioritize workload
• Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior leaders
• Strategic approach to problem resolution as well as the ability to develop and communicate a sound plan
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
• Demonstrated ability to work cross-functionally with engineering, design, and project management counterparts to deliver products/services
• Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions
• Ability to be decisive in ambiguous situations
• Resilient, collaborative, flexible, innovative
• A creative, process-driven thinker
• Bachelor's degree in business or technical field. MBA is a plus

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.