Public Safety Dispatcher - Talent Pool - 120290

The Public Safety Dispatcher will operate police radio, dispatch safety units, answer telephones, route calls and answer 911 calls. Monitor video/alarm systems for fire and security, and determine appropriate action. Operate SUN/CLETS/ARJIS computer with various software. Process lost and found items. Sort, perform data entry, distribute, and file reports. Answer and monitor emergency call boxes. Take crime reports. Maintain and update confidential information for alarms, keys, housing, and emergency notifications. Assist in the development and maintenance of police communications procedure manuals. Utilize video monitoring systems. Update electronic admin and criminal files.

• Must be able to obtain POST Dispatcher Certificate within 12 months of hire.

• Must be available for on-call assignments, to work overtime, to work all shifts, and to work weekends and holidays.

• Demonstrated skill in processing multiple telephone calls quickly and politely. Skill in determining pertinent information and the ability to transmit that information to appropriate personnel.

• Exceptional organizational skills in order to prioritize multiple tasks, meet deadlines, and work in an environment of heavy pressures, constant interruptions, and changing priorities. Excellent attention to detail and accuracy in all tasks and functions.

• Effective interpersonal and communication skills to interact with a diverse population including faculty, staff, and students. Ability to serve and work well with citizens, peers, and management. Demonstrates a sincere interest in public service.

• Proficient knowledge of computers, including those in a networked environment, with various software programs, including Microsoft Word, Excel and Access. Must be able to learn to use computer aided dispatch.

• Demonstrated ability to write, applying the knowledge of basic grammar, punctuation, and spelling. Skill in completion and proper handling of forms, reports, and logs.

• Proven ability to demonstrate sound judgment and exercise discretion in all circumstances. Ability to maintain complete confidentiality.

• Ability to comply respectfully with instruction and counsel from supervisors. Ability to be loyal to supervision and management and ability to demonstrate that loyalty to subordinates and peers.

• Background investigation required, including fingerprints, medical, drug and psychological examinations.

• Must have a valid California Driver License.

• Must be able to obtain POST Dispatcher Certificate within 12 months of hire.

• Must have a workable telephone.

• Must meet CANRA compliance requirement per "California Child Abuse and Neglect Reporting Act ("CANRA," Penal Code sections 11164-11174.4)".

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

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