Assistant Nurse Manager

Location Site: Salem Hospital Main Campus

Department: SH IMCU Intermediate Care Unit

Position Type: Full Time

Start Time: 19:00

Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

We invite you to learn more about our wonderful community: There's something about Salem, Oregon!

Your Role With Us:

1. STRATEGIC PLAN & STAFF ENGAGEMENT

A. Commits to ongoing learning and evidence based best practices.

B. Attends & participates at all unit meetings.

C. Presents/leads some elements of staff meetings.

D. Participates in division or hospital committee/project (supportive role).

E. Supervises unit in Nurse Manager's (NM) absence.

F. Promotes ethical decision making.

G. Provides an awareness and attentiveness to individual and cultural differences.

H. Understands & communicates the organizational goals and strategic plan to staff.

I. Maintains communication and remains current with emails, etc.

2. CUSTOMER SERVICE

A. Promotes/ensures customer service standards are met & exceeded.

B. Performs daily Rounding with patients.

C. Promotes family centered care.

D. Ensures service recovery and patient follow-up.

E. Promotes physician greeting & check-in.

F. Manages up unit staff and other departments to patients & families.

G. Verifies continuous improvement in patient satisfaction scores.

3. CONTINUOUS IMPROVEMENT

A. Coordinates staff assignments (Continuity of assignments, matching acuity/talent/skills).

B. Demonstrates thorough understanding of policies and procedures.

C. Schedules timely and thorough follow-up for Patient Safety Alerts (PSA).

D. Promotes quality projects (house wide and unit based).

E. Actively involved with high risk patient issues and plan of care, intervention as needed.

F. Completes audits and appropriate staff follow-up and compliance.

G. Verifies unit Compliance with National Patient Safety Goals (NPSG), Core Measures and Nurse Sensitive Indicators is demonstrated.

4. PATIENT FLOW

A. Conducts timely patient bed placement.

B. Facilitates door to treatment time.

C. Facilitates efficient discharges & transfers.

5. LEARNING ENVIRONMENT & REWARD EXCELLENCE

A. Performs daily rounding on staff.

B. Promotes and participates in shared decision making.

C. Participates in positive reinforcement & staff recognition - private and public.

D. Actively participates in performance management of staff within the moment coaching for high, medium and low performers.

E. Holds staff accountable to high standards of patient care and professional conduct.

F. Promotes education and certification to strengthen knowledge and meet current and future goals.

G. Ensures educational sharing following conference attendance.

H. Completes timely and meaningful staff performance appraisals.

I. Assists NM with interviews and other projects as delegated.

J. Assists NM with new employee/new grad RN on boarding.

6. RESOURCES MANAGEMENT

A. Schedules staff - balanced for competency and numbers.

B. Maintains productivity- in alignment with budget for Hours Per Patient (HPPD).

C. Accounts for unit Overtime (OT) - continuous decline in OT.

D. Manages patient volume.

E. Audits timecards for accuracy & timeliness.

F. Responsible for oversight of the Charge Capture review program.

G. Tracks staff absenteeism & corrective action as indicated.

7. UNIT SAFETY MANAGEMENT

A. Reports & follows up on identified issues (cleanliness, physical environment and equipment failure).

B. Performs unit safety checks.

C. Ensures hallways are clear.

D. Maintains availability of equipment and supplies.

E. Works collaboratively with Charge Nurse and staff to facilitate breaks and lunches.

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

Relocation assistance available for qualified positions
Full comprehensive medical, dental, and vision plans
Basic and voluntary life insurance
Short and long-term disability
Live Well Wellness Program
Employee Assistance Program (EAP)
401(K) retirement plan with employer contributions.
Generous paid time off (PTO) accrual and holiday pay
Onsite fitness center with 24/7 badge access
Education assistance program
Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
Food and drink discounts in the cafeteria
Impressive discounts offered by Nike, Adidas, Carhartt and others

Background/Expertise:

Bachelor of Science - Nursing (BSN) - Consideration will be given to ADN nurse if agree to complete BSN or MSN within three (3) years of hire into the position. Must sign agreement regarding BSN completion. Must obtain BSN within the 3 years to remain in the ANM position. Note: ANMs who were hired as an ADN prior to June 2023 and remain in the ANM role, are not required to obtain BSN

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org