Emergency Medical Technician - Onsite

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Emergency Medical Technician (EMT) will be responsible for providing emergency medical and trauma care to patients in various settings. Perform triage and provide urgent care to patients. Deliver high-quality patient care in line with established protocols. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment ensuring every patient is treated with quality clinical care and is provided a welcoming and respectful experience.

Essential Duties and Responsibilities

May perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing - training provided
• Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, pulmonary function tests, audiogram testing and respirator fit testing
• May be required to perform rapid screening tests (influenza, strep, mono, glucose, etc.) - training provided
• Determine nature and extent of illness or injury to establish first aid procedures to be followed or need for additional assistance, basing decisions on statements of persons involved, examination of patient, and knowledge of emergency medical practice
• Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
• May assist clients with case management of injuries and follow-up care
• Ability to work independently and perform well under pressure and make quick decisions
• Dispense medications and DME as ordered by the treating clinician and in accordance with state regulations and standing orders
• Administer prescribed first-aid treatment potentially performing such activities as application of splints, administration of oxygen or intravenous injections, treatment of minor wounds or abrasions, or administration of artificial resuscitation
• At the direction of the Center Medical Director, communicate with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of patients at treatment facility
• Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
• Maintain supplies, clean equipment and onsite clinic
• Complete any applicable training including but not limited to clinical competency training that occurs monthly
• Maintain and operate all medical devices and equipment, including calibration and record keeping
• Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
• Keep patients informed of expected wait times during all aspects of the center visit
• Follow HIPAA guidelines and safety rules
• Attend client safety team meetings or huddles as required
• Assist client with wellness activities
• Assist in maintaining a neat, clean, and orderly appearance throughout the facility
• Excellent communication and interpersonal skills

Education/Credentials:

• High School Diploma or GED; Degree must be from an accredited college or university.

Certifications and/or Licenses:

• Certification as a Nationally Registered Emergency Medical Technician or Advanced EMT
• CPR/First Aid Certification
• Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection certifications a plus
• OSHA safety certifications or experience a plus
• ARC/CPR Instructor a plus

Job-Related Experience

• Customarily has at least the following experience: 3 years
• 911 experience required
• Fire Fighter experience a plus

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Demonstrated medical knowledge, techniques and information needed to treat injuries
• Demonstrated ability to administer first aid/emergency care
• Demonstrated ability to speak effectively and convey information to supervisors, peers and customers
• Demonstrated ability use judgement and perform critical thinking
• Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Physical/Mental Requirements:

While performing the duties of this job, the employee is continuously sitting for extended periods, frequently to occasionally standing and walking. May continuously utilize hands and fingers for typing, flex or extend wrist to perform other job-related tasks. The employee is continuously required to use hands and fingers to feel, handle, or operate PC, office equipment and/or other equipment. Due to the nature of this position, an employee can expect heavy computer usage requiring wrist flexion/extension for at least 8 hours per day. Occasional stooping, pushing, pulling, reaching or overhead reaching, and climbing in the performance of work. The ability to hear and understand with clarity and detect sound, and have conversations with staff, customers, management, etc. Hearing within the acceptable range for telephone and in-person contacts. Normal or corrected vision to acceptable levels for office work. The ability to lift/carry up to 10 pounds.

The mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. In this position, the employee may have imposed pressure on a routine and frequent basis to meet various deadlines, contact with people in stressful and unpredictable situations and to handle confidential and sensitive information and situations with care.

Travel: Minimal overnight travel up to 10% by land or air may be required of employee in this position. While travelling the employee may encounter varying weather conditions, road and walking surfaces and will need to adjust to those conditions (i.e., inclement weather, slippery surfaces, wet surfaces, uneven surfaces, humid, cold or hot temperatures, etc.) Also, while travelling the employee will need to adjust to the physical demands that may include: lifting to place luggage in overhead bin(s), standing in line(s), walking, sitting for unknown periods of time, and other physical demands that travelling may impose on a person.

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days Offered
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans