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Patient Access Rep.

Henry Ford Health System
United States, Michigan, Southfield
Nov 27, 2024

Department: Novi Radiation Oncology

FULL time- 40 hours per week; Monday-Friday 7:00am-3:30pm- NO weekends or major holidays

GENERAL SUMMARY

Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration.

Responsibilities:



  • Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
  • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
  • Assists with coordination of activities related to insurance pre-certification/authorization.
  • Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.


EDUCATION/EXPERIENCE REQUIRED



  • High school diploma or GED required.
  • 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Information


  • Organization: Henry Ford Providence Hospitals
  • Department: Novi Radiation Oncology
  • Shift: Day Job
  • Union Code: Not Applicable

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