System Analyst Clinical

• 3 years of direct experience as a system analyst required.
• Clinical Background and related Certifications preferred, such as MA, LPN, Pharmacy Tech

Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon:

• Employee engagement, empowerment and growth
• Teamwork toward our common goal - providing exceptional health care services with a passion for making lives better
• An atmosphere of caring and quality that cascades throughout the organization

The System Analyst Clinical position supports and maintains an in-depth knowledge of software applications that impact clinical areas, such as ambulatory clinics, IP hospital depts, pharmacy, and physician documentation. This role provides analytical and application support in the areas of planning, implementation, optimization, and maintenance of clinical operations.

Essential Duties and Responsibilities

• Performs moderate to advanced application table maintenance as needed in support of requested changes. Updates and maintains required documentation and issues lists.
• Able to provide moderate to advanced levels of design and support. Consult with the vendors when needed.
• Conducts continual assessment of operational/technical needs and workflow analysis in order to recommend and build optimal screen flows to ensure successful implementation, administration, and documentation of new and existing applications.
• Requires process and application expertise and strong leadership skills to work with key personnel, end users, and project team members to identify and resolve issues throughout project phases of assessment, design build, testing, training, and implementation.
• Will accept and complete new project assignments. and will sometimes be asked to lead a project. Participation typically involves workflow analysis, design, general systems analysis, and development of a functional specification, creations of a test plan, testing and documentation and implementation for new or existing applications. Responsible for appropriately communicating project status, and resolving and/or escalating issues where appropriate.
• Knowledgeable in multiple applications and has in-depth knowledge of how the supported applications integrate with each other, and has strong level of expertise in an individual application
• Responsible for understanding applicable regulatory requirements and can work with operations to suggest and implement requirements. (examples are Meaningful Use, ACO, other lab/ rad department certifications)
• Knowledge of applicable HL7 interfaces, basic to moderate troubleshooting skills

Education and Experience

Bachelor's degree in Information Technology, Business, or other related field preferred; an equivalent combination of education and work experience will be considered.
3 years of direct experience as a system analyst required.

Certification and Licensure

Clinical Background and related Certifications preferred, such as MA, LPN, Pharmacy Tech

Skills and Abilities
Experience with and demonstrates competence in Microsoft Office Applications.
Ability to work independently and be result oriented.
Requires excellent verbal and written communication skills and ability to coordinate and prioritize tasks and project components.
Ability to lead

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Level of Supervision

Minimal supervision required

Supervises

This job has no supervisory responsibilities