Absence Programs Partner

Essential Duties and Responsibilities

• Counsels and corresponds with partners regarding leave of absence benefits, policies, and procedures.
• Must comply with internal and external leave policies, regulations, and procedures.
• Assists in determining employee eligibility and employee return to work or separation requests.
• Works with leave vendor and Payroll to ensure employees are placed on a leave of absence, returned from a leave of absence, and paid in a timely manner.
• Processes partner change of status transactions.
• Records the leaves and adjusts time or pay in the HRIS or payroll systems as needed.
• Maintains leave of absence files for all partners.
• Answers phones and greets customers entering the HR area.
• Participates in department specific committee(s).
• Participates in semi-annual and annual benefit fairs.
• May be required to perform Benefit Specialist 1 duties on occasion.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

Graduate of high school.
Two years of clerical experience, preferably in Human Resources

Certification and Licensure

N/A

Skills and Abilities
Good analytical/interpretive skills
Excellent interpersonal/communication skills

Special Physical Demands

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Level of Supervision

N/A

Supervises

N/A