Director, Behavioral Science Solutions

Description

JOB SUMMARY

We are seeking a forward-thinking Director of Behavioral Science Solutions to join our team. In this role, you will leverage your behavioral science expertise to design and implement impactful, scalable initiatives that drive business growth, enhance client relationships, and strengthen team engagement. You will collaborate closely with the Head of Behavioral Science Solutions to shape our strategic direction and ensure the success of key programs across the organization.

This position offers the opportunity to influence business outcomes through innovative behavioral insights and strategic leadership, making a real difference in a fast-paced and dynamic environment.

JOB RESPONSIBILITIES

Strategic Program Leadership:

• Spearhead strategic programs with a focus on flawless execution, driving alignment with business objectives and are tailored to the diverse needs of different teams.
• Lead the generation and integration of client health and voice of customer insights by synthesizing data, creating data tools and dashboards, and providing senior business leaders with actionable intelligence.
• Drive program evaluation by defining, collecting, and analyzing key outcome metrics.
• Provide strategic recommendations on program direction, resource optimization, and risk mitigation to achieve superior outcomes and long-term success.

Innovation and Behavioral Insights Adoption:

• Identify and champion cutting-edge behavioral science methodologies that offer deeper insights into customer behavior and preferences.
• Design and disseminate transformative learning resources that enable stakeholders to strategically apply behavioral science principles to drive exponential business growth.
• Utilize emerging technologies, including AI, to democratize access to behavioral insights and enhance program effectiveness.
• Implement advanced change management strategies to ensure seamless adoption and integration of innovative solutions across the organization.
• Collaborate with the Head of BSS to develop and present high-impact proposals that effectively communicate the value and strategic importance of new initiatives to senior leadership.

Stakeholder engagement:

• Assume a pivotal role as an internal consultant, partnering with stakeholders to discern their needs and pinpoint opportunities for leveraging behavioral insights to propel growth and enhance client satisfaction.
• Facilitate strategic brainstorming sessions and workshops, nurturing a culture of innovation and collaboration.
• Develop and execute comprehensive communication strategies that ensure all stakeholders remain informed and engaged throughout the lifecycle of programs.
• Contribute to additional strategic projects as required, displaying versatility and a proactive approach in supporting the overarching growth goals of Behavioral Science Solutions.

What You'll Bring:

We are looking for candidates with diverse skill sets who can bring behavioral science expertise into a variety of business contexts. We value critical thinking, data-driven insights, and a commitment to creating real-world business impact.

Core Competencies:

• Applied behavioral science knowledge
• Strong analytical and problem-solving skills
• Detail-oriented with a focus on outcomes
• Persuasive and engaging communication abilities

QUALIFICATION REQUIREMENTS

• Experience: 7-10 years of experience with demonstrated success in using behavioral insights to drive business growth and achieve strategic goals in a commercial or consulting environment. Communication agency and/or business development experience is a plus.
• Proven Impact: Experience in designing, managing and evaluating strategic programs for a range of stakeholders.
• Data Savvy: Proficiency in collecting, analyzing and interpreting data from surveys and interviews. Experience with dashboards and tools like Qualtrics is an advantage.
• Communication Skills: Exceptional ability to communicate and influence across all organizational levels, with strong presentation and storytelling skills.
• Tech Proficiency: Familiarity with AI tools and emerging technologies that enhance behavioral science applications is a plus.
• Education: Degree in behavioral science (e.g., psychology, behavioral economics, public health, organizational psychology) or equivalent professional experience. Advance degree a plus.

What Success in this Role Looks Like:

• Self-aware and open to feedback, continually seeking personal and professional growth.
• Embrace a resilient mindset, viewing challenges as opportunities to innovate and improve.
• Curious and constantly questioning the status quo to discover deeper insights.
• A natural connector who builds relationships and works cross-functionally to achieve results.

The annual base salary for this position ranges from $125,000 to $145,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health Communications? We are powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life. We have a proven pedigree in health, with industry titans in every facet of healthcare. This eliminates guesswork and fuels our passion for total, life-changing solutions. At the heart of health, we're uniquely poised to predict what's next and respond to the market's demand for smarter and faster answers. We are able to help our customers make important decisions within their business due to our unique understanding of the complexities that come along with working in the healthcare industry. Syneos Health Communications is able to make the complex, simple.

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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.