Parts Specialist

Parts Specialist | Independent Truck Upfitters | Roseville, MI

Regular Employee | Salary Non-Exempt

Who we are:

At The Shyft Group we are driven to deliver. Proudly the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis bring people, goods, and services where they need to be.

We are strengthened by ten industry-leading brands -- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, Builtmore and Independent Truck Upfitters. Over 4,000 employees across eleven states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, every ride.

Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.

With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.

What you'll do:

Join our Parts Team and play a vital role in providing exceptional customer service. As the Parts Specialist for Independent Truck Fitters (ITU) (a Shyft Brand) based in Roseville, MI, you will engage with customers through various channels (phone, in-person, and email) to identify and recommend necessary parts, ensuring efficient solutions and minimizing downtime.

This position requires strong communication skills and a dedication to customer satisfaction.

You will also:

• Handle parts sales and inquiries via phone, in-person, and digital channels.
• Manage inventory accuracy i.e. Conduct cycle counts and reconcile discrepancies.
• Process inventory transactions i.e. Execute transfers, receipts, bookings, and adjustments.
• Maintain work order records i.e. Input details, document shortages, and update changes.
• Oversee fulfillment and verify unit accuracy.
• Generate inventory and compliance documents i.e. Create certifications, tags, and reports.
• Investigate and reconcile negative inventory and system errors.
• Participate in initiatives to optimize inventory control.
• Inform management of control gaps and compliance problems.
• Participate in year-end counts and maintain documentation.
• Place and receive orders for timely fulfillment.
• Ensure cleanliness and organization.
• Fulfill special project tasks as needed.

Learn more about The Shyft Group and ITU by exploring the Learn More section below.

Qualifications:

* High School Diploma or GED.

Minimum 5+ years of inventory management experience, preferably in a manufacturing environment.

Proficiency with ERP systems and inventory control procedures, including cycle counting.

Strong communication and interpersonal skills.

Demonstrated ability to manage multiple tasks and prioritize effectively.

Proficient computer skills.

Ability to perform basic mathematical calculations.

Valid driver's license.

Ability to lift and move objects weighing 10-100 lbs.

Mechanical knowledge is a plus.

Warehouse experience is a plus.

Team oriented mindset.

Learn More

The content below is exclusively available on our careers site job description:https://theshyftgroup.csod.com/ux/ats/careersite/4/home/requisition/878?c=theshyftgroup

The Shyft Group

Employee Testimonials

Benefits Landing Page

Our Story

Sustainability

YouTube

LinkedIn

Join Our Talent Community

Independent Truck Fitters (ITU)

Website

Why ITU?

Announcement: The Shyft Group Acquires ITU

Products

Commercial Upfitting

Follow ITU on LinkedIn and Facebook

Why The Shyft Group?

At The Shyft Group, we believe our people are our greatest
asset. That's why we're committed to fostering an environment where you can
thrive personally and professionally. When you succeed, we all succeed. We
offer comprehensive benefits that prioritize your health, financial well-being,
and work/life balance-because we know your best work happens when you feel
supported in every aspect of life.

Stay Healthy: Your health is our priority. We
provide:

• Comprehensive
  Medical and Rx Plan
• Health
  Savings Account (HSA)
• Complete
  Dental and Vision Coverage
• Healthcare
  Flexible Spending Account (FSA)
• A
  proactive Wellness Plan to help you stay at your best

Financial Security: We're here to help you build a
secure future. Our benefits include:

• 401(k)
  Retirement Savings with employer contributions
• Short-
  and Long-Term Disability coverage
• Company-Paid
  Life and Dependent Life Insurance
• Options
  for Voluntary Term Life Insurance

Work/Life Balance: We know a fulfilling life outside of work fuels success at
work. We offer:

• Educational
  Reimbursement to support your professional growth
• An Employee
  Assistance Program (EAP) for guidance when you need it
• Dependent
  Care FSA to help manage family responsibilities

At The Shyft Group, we don't just offer benefits-we offer
peace of mind. Join us and experience the difference!

The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.

The Shyft Group is an E-Verify Employer

Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.