Workforce Career Coach

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. Join our Team as a Workforce Career Coach in Flagstaff, Arizona!

Make more than a Living, Make a Difference

Our Benefits:

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange

Hourly Rate: $23.00-$24.00

Duties & Responsibilities

• The Career Coach plays a vital, people-centered role-guiding individuals as they explore, pursue, and achieve meaningful career goals. As the trusted point of contact for participants and their support networks, the Career Coach builds relationships rooted in empathy, trust, and empowerment. They help individuals navigate career pathways, overcome barriers, and connect to opportunities for education, skills training, and employment.
• The Career Coach ensures participants receive the right services at the right time, documenting progress and meeting regulatory requirements in alignment with program guidelines.
• Build positive, supportive relationships with participants, serving as a coach, advocate, and accountability partner throughout their journey.
• Facilitate discovery sessions to explore strengths, interests, and goals, helping participants create realistic, personalized career pathways.
• Connect participants to education and upskilling opportunities through partnerships with eligible training providers and credentialed programs.
• Support access to work-based learning opportunities including internships, On-the-Job Training (OJT), transitional jobs, and apprenticeships.
• Develop and maintain Individual Employment Plans (IEPs) that reflect short- and long-term goals, needed services, and next steps.
• Provide group and one-on-one coaching on topics such as job search strategies, workplace readiness, digital literacy, and soft skill development.
• Engage with employers and community partners to identify job opportunities, promote participant skills, and create career advancement pipelines.
• Maintain accurate and timely documentation including eligibility, enrollment, service delivery, case notes, and follow-up; monitor participant progress, offer guidance, and adjust plans as needed to support retention, advancement, and long-term success.

Qualifications

• High School Diploma or equivalent required. Related Bachelor's degree, from an accredited College or University preferred.
• Past experience working with the targeted population. 3+ years relevant work experience.
• Must have appropriate and valid state driver's license and be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes.
• Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

About Our Workforce Programs:

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

Our Location:

Eckerd Connects | Workforce Development

1701 North Fourth Street

Flagstaff, AZ 86004

Connect with Us Video: https://www.youtube.com/watch?v=H0Qtn-KpLpc&t=2s

Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/workforce-development/

Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/one-stop-centers/

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact adarequest@eckerd.org. Relay Services Dial 711.

Know Your Rights: Workplace Discrimination is Illegal

Copy & paste the link into your browser: https://www.dol.gov/agencies/ofccp/posters.

Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility.