XH Academic Success Center

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.

As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.

NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

Job Description

• Assists students on a walk-in basis in a subject area agreed upon by the supervisor and tutor in support of student's courses and learning.

• Utilize videoconferencing software to offer effective and engaging virtual tutoring sessions by appointment, adapting materials and methods to the online environment.

• Offers guidance and support to students, facilitates group discussions among students, and directs them to additional study resources and other student success resources.

• Tailors instructional techniques to individual or small group needs, thus ensuring maximum retention and success.

• Tracks usage of tutoring services, including student sign-in for in-person events.

• Tracks student data in the appropriate software designated by the college

• Maintains reliable and consistent work hours.

• Develops and presents workshop opportunities to students.

• Participates in staff meetings, training activities and professional development opportunities.

• Follows policy and procedures set by the college and the library.

• Works with the Outreach Librarian, who liaises with professors and other academic staff, to stay informed on curriculum changes, collect resources, and receive feedback on students' progress as well as identify areas needing further attention.

• Performs additional duties as assigned by the department supervisor

Salary $14.00 per hour

Knowledge, Skills, and Abilities

• Knowledge of the organization and administration of various higher education academic

• and social programs.

• Knowledge of campus and community resources.

• Knowledge of state, federal, and campus rules, regulations, and requirements related to

• campus academic and social programs.

• Ability to coordinate the activities of campus academic and/or social programs.

• Ability to evaluate collected information and formulate into recommendations.

• Ability to compile information into report form.

Physical Demands/Work Environment

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is:
Frequently:
* Manipulate items with fingers, including keyboarding
* Sitting
* Standing
* Walking
Constantly:
* Hearing
* Repetitive motion
* Talking

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.

Environmental Conditions

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Qualifications

• Proven skill in content field, demonstrated by academic record and/or teacher recommendation. Usually, this means a grade of "A" earned in the course to be tutored. All applicants should understand that their academic record will be checked to verify this qualification.

• College student or graduate with excellent communication skills and the ability to successfully connect with students.

• Possesses the ability to work with diverse student populations.

• Proficient with computers. Proficient in Microsoft Word. Preferred knowledge of Microsoft Excel and PowerPoint.

Preferred

• Prior tutoring or teaching experience.

• Work hours are set by the needs of services at both the Benton County and Washington County locations.

• Flexibility is key.

• Tutor hours are based on scheduling needs and are established as regular weekly hours

NWACC is an Equal Opportunity Employer, please see our EEO policy.