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Contact Center Sales & Service Representative - Inbound Call Center (FULL TIME ONSITE)
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![]() United States, California, Rocklin | |
![]() 1011 Sunset Boulevard (Show on map) | |
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Description
Our Contact Center is looking for engaged and independent member service professionals to help our members achieve their financial goals. As a Sales and Service Representative, you will be part of a supportive and dynamic member focused sales team. This Representative works in a fast-paced environment focused on serving our members over the phone with a variety of banking needs, including account inquiries, loan support, and cross-selling products and services to help members.
At First Tech, we place a high priority on setting our employees up for success and continuously re-evaluating the employee experience to ensure a positive work environment. As a new Contact Center Representative, you will participate in a comprehensive 5-week training and orientation at our Rocklin location lead by our dedicated Call Center Training team. Our Contact Center leadership team is committed to providing each employee tailored support to meet their individual growth and development.
Here is what you can expect from the job and what you need to be successful:
Job Duties
Essential Skills
Location:
Rocklin Corporate Location, Rocklin, CA 95765. The Contact Center team workson-site, but during the COVID pandemic we are adhering to CDC guidelines and taking every precaution to ensure the safety of our employees through social distancing and on-site virtual training.
Schedule:
40 hours per week Monday-Friday; various shifts available starting at 6:00am and ending at 6:30pm to support a work/life balance
Target Compensation in Rocklin, CA:
Benefits options include
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