IT Manager

It may sound cliche, but it is true. A career taking care of cancer patients is a calling for most all of us. It's much more than a job. Each of us has a unique story that brought us to Compass Oncology, but those stories usually share common themes of care, compassion, and commitment. No matter the role, each Compass team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. If this sounds like you, please reach out to us. We can't wait to hear your story.

Compass Oncology - the Northwest's Largest Private Practice Oncology Center - is looking for a IT Manager to lead our team. The IT Manager is responsible for overseeing and managing all information technology systems, applications, hardware, and infrastructure at Compass Oncology. This role involves managing IT support staff, providing technical support, ensuring network stability and security, managing IT software and hardware, overseeing EMR, Practice Management System and Radiation Management System application support and collaborating with staff to optimize IT operations to facilitate patient care and practice efficiency.

Employment Type: Full-Time, 40 Hours M-F

Location: Onsite but will float to our clinics/locations in both OR and WA.

Salary Range: $88,992 -$151,365 salaried

**Final offer amounts are determined by multiple factors including candidate experience and expertise as well as internal employee equity considerations.

SCOPE: Provides service and support to ensure efficient, appropriate maintenance and administration of company's client server system. Participation in these areas will vary, but may include needs assessment, product evaluation, policies and procedure development, curriculum design and development, security administration, implementation planning, conversion planning and verification, vendor liaison activities and user satisfaction assessment. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

• Provide administrative oversight and leadership to the IT support staff. Recruit, develop, and supervise IT support staff.
• Foster and cultivate a culture of exceptional customer service within the IT team, ensuring that all technical support tasks are delivered with professionalism and efficiency.
• Provide technical support and troubleshooting for hardware, software, and network issues to Compass end-users. All IT issues should be reported to the local IT Department, regardless of issue owner (local IT vs. USON or external vendor).
• Diagnose and resolve hardware and software problems in a timely manner.
• Collaborate with the USON IT Help Desk and external vendors for support, troubleshooting, and issue resolution. Serve as an escalation path for all IT related concerns, problems, opportunities, and issues.
• Provide and oversee application support and training for EMR, Practice Management System, Radiation Management System and other systems that facilitate patient care.
• Develop and deliver EMR training programs, conduct workflow assessments, and provide ongoing support to ensure providers are effectively utilizing the system.
• Manage hardware inventory, including computers, printers, scanners, phones, etc.
• Partner with practice leadership to assist in the development of appropriate IT budgets for each fiscal year from both a capital and operational expense perspective.
• Define annual IT strategy in coordination with Executive Director, Technology MD Champion, and Director of Practice Operations.
• Oversee the design, implementation, and maintenance of IT infrastructure, including servers, networks, and databases.
• Ensure the stability, security, and availability of the IT infrastructure, including backup and disaster recovery procedures.
• Monitor and troubleshoot network performance, connectivity, and security issues.
• Coordinate and implement new IT systems, applications, and projects.
• Stay current with industry trends and technological advancements to identify and recommend innovative solutions that improve efficiency and reduce costs.
• Conduct training of various office applications including Microsoft Office applications and others.
• Review and recommend purchases and/or upgrades on various hardware and software components

QUALIFICATIONS:

Base Qualifications and Skills:

• Bachelor's degree in information technology, computer science, or a related field (preferred).
• Proven experience as an IT manager or similar role in a healthcare or medical practice setting.
• Strong knowledge of healthcare IT systems, such as EMR/EHR, PACS, and practice management software.
• Excellent problem-solving and communication skills.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
• Strong leadership and team management skills.

More About The Company
Compass Oncology team brings together leading cancer experts in the fields of surgical, medical and radiation oncology, pathology and palliative care to provide the most comprehensive cancer care possible and an even more cohesive patient experience. In addition, the majority of our physicians specialize in particular cancer types, bringing a heightened level of expertise to our patients. If you are a dedicated, team-oriented, patient-centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, want to learn and go home at the end of the day knowing you made a difference in the lives of our patients; Compass Oncology is the place for you!

As a member of The US Oncology Network, one of the nation's largest community-based cancer treatment and research networks, Compass Oncology participates in leading-edge clinical trials through US Oncology research, which has helped develop 89 FDA approved cancer therapies. We serve the Portland and Vancouver communities with clinical offices located throughout the metro area.

To learn more about Compass Oncology and its daily mission, please visit our website at https://compassoncology.com/

When you feel supported, both from a health and financial wellness perspective, you have the energy and motivation to make good things happen - whether it is caring for patients, caring for yourself and your family, or giving back to your community. That's why Compass Oncology offers a full suite of competitive benefits that support your physical, mental and financial well-being. From health and wellness programs, to retirement education and plans, we give you the tools to make great choices for your health and financial wellbeing now and in the future.

Our Comprehensive benefits include:

• Medical , Dental, Vision, Life and Disability
• HSA and Flexible Spending Accounts
• Critical Illness, Hospital, and Legal Plans
• PTO and Holiday Plans
• Retirement Savings Plans
• Robust Wellness Program and Incentives
• EAP
• Perks
• Jeans Fridays!

For more details: Compass Employee Benefits

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.