Senior Mortgage Servicing Policy Analyst

Univest Financial Corporation (UVSP), has approximately $8.2 billion in assets and $5.3 billion in assets under management and supervision (as of September 30, 2024). Headquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. For nearly 150 years, Univest has stayed true to our philanthropic spirit and the strength of our Committed To Local giving program is one of the things that differentiates us. In 2023, Univest donated $2.4 million to our local nonprofits and our employees volunteered more than 13,100 hours.

At Univest we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity. Seeking career-focused individuals, looking to bring passion and creativity to drive change. Our employees are encouraged to work collaboratively and embrace innovation to deploy needs based financial solutions in the communities we serve.

We're hiring a Senior Mortgage Servicing Policy Analyst to join our Loan Operations Team.

Own, review and track any needed updates to departmental policy documentation in accordance with company, agency, investor and regulatory guidelines

Work with appropriate stakeholders and department managers to ensure policy updates are completed and incorporated into the mortgage and default servicing processes and procedures

Identify specific compliance related activities required on Fannie Mae/Freddie Mac/Ginnie Mae/FHA/VA/USDA accounts and ensure they are performed and documented

Collaborate with teams across the organization on ad hoc projects, ensuring timely and efficient execution

Build strong working relationships with leaders across the organizations such as legal, risk, operations, sales and servicing, in order to problem solve issues as they arise

Determine the adequacy of internal controls and procedures in connection with investor requirements and applicable law

Conduct periodic reviews of mortgage and default servicing and collection activities and systems and ensure appropriate documentation is published

Gather necessary documents to assist in internal and external audit requests

Track any company, agency, investor or regulatory deficiencies and monitor the remediation process to adhere

work with leader of Default Management to create quality control program procedures for delinquency management and default prevention

Report comprehensive results of all testing to the department senior management

Assist with and ensure investor reporting requirements are met

Responsible for compliance with laws and regulations that apply to this position including the Univest Code of Conduct

Perform other duties as assigned

Bachelor's degree in a business-oriented field of study preferred

3-5 years' experience, preferably working with residential mortgage loan policy

Excellent administrative and organizational skills, ability to systematically track and follow-up on action plans

3-5 years' experience in a financial service or corporate environment preferred

Experience and detailed knowledge of Fannie Mae and Freddie Mac requirements

Familiarity with collection laws and regulations (FDCPA)

Innovative, efficient, able to multi-task, demonstrated analytical ability, sound decision-making and background in a fast-paced environment.

Exposure to credit, loan origination, servicing and core processing systems in addition to other ancillary software programs, such as Microsoft Office suite required

Benefits Overview:

Univest offer's a comprehensive benefits package that includes:

• Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
• Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
• Paid Time Off (PTO): 15 days annually (prorated your first year)
• Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)
• Holiday Time Off: 11 paid holidays
• Commissions: paid quarterly based on individual and team production
• We offer company paid life insurance: as well as other supplemental insurances
• Tuition reimbursement
• Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
• Discounts: on loan products
• Professional development trainings

Click here for Benefit Information

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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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