Administrative Assistant

About the University

MSU Denver enrolls over 16,000 students, where nearly 60% are first generation and over 55% are students of color. Located in downtown Denver, we are a designated Hispanic Serving Institution that also offers graduate programs (gHSI) and the only Seal of Excelencia certified institution in Colorado. As the third largest institution of higher education in Colorado and the only institution with an open access mission, MSU Denver is a model university for today's students. The University serves the most diverse undergraduate student population in the state, as well as the most first-generation students. Through affordable, flexible, and holistic education, MSU Denver helps students build essential skills grounded in a multicultural and global perspective that lead to undergraduate and graduate degrees, and career and life success.

Position Summary

The Department of Mathematics and Statistics is seeking a highly adaptable Administrative Assistant to provide comprehensive support. This position will assist with a variety of administrative tasks to ensure the smooth operation of the department. The role includes overseeing general office functions, providing support to faculty and staff, and responding to student and visitor inquiries. The role involves the ability to prioritize workflow, maintain flexibility, work in a highly trafficked office setting, and work as part of a team.

Responsibilities

General Office Support - 60%

• Serve as the primary point of contact for students, faculty, and visitors, providing excellent customer service and addressing a wide range of inquiries.
• Manage incoming communication, including emails, phone calls, and voicemails, ensuring efficient responses or routing to appropriate personnel.
• Support departmental programs and processes, including assisting students with enrollment and course placement queries.
• Monitor and manage department resources, including office supplies and equipment, ensuring timely reordering and maintenance.
• Assist in coordinating department activities, such as student programs, rental programs, and other initiatives as needed.
• Maintain confidentiality of sensitive information and ensure compliance with department policies.

Administrative Assistance - 25%

• Provide administrative support to department leadership, faculty, and staff, including tasks such as data entry, file management, and scheduling.
• Help organize departmental events, including but not limited to: Math Seminars, Math Study Halls, Math Day, etc.
• Act as a liaison between the department and external partners, such as vendors and university offices.
• Assist with various departmental projects and initiatives as assigned, allowing for flexibility based on evolving needs.
• Manage logistical tasks like space organization and resource allocation within the department.

Communications and Outreach - 10%

• Coordinate departmental communications, including website updates, social media content, and internal announcements.
• Develop and maintain relationships with alumni, university offices, and other key stakeholders.
• Update and maintain signage and public information within department spaces, ensuring clear and current messaging.

Other Duties as Assigned - 5%

• Contribute to various other tasks and projects that support the department's goals, adapting to new responsibilities as needed.

Job Skills, Knowledge, and Competencies

• Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills to address issues as they arise
• Adaptability to shifting priorities and the capacity to respond effectively to changing departmental needs and tasks
• Strong verbal and written communication skills; the ability to communicate with a wide variety of constituents professionally and effectively
• Computer and technological proficiency with the ability to learn new systems, software, and tools
• Ability to build positive relationships and demonstrate commitment to collegiality and mutual respect

Required Qualifications

• Demonstrated experience in administrative or office support roles, particularly in a customer service-oriented environment
• Excellent Microsoft Office Suite skills including Outlook, Power Point, Excel, Word, Share Point and Access as well as advanced internet research skills

Important Note: Successful applicants should ensure that their resumes clearly outline their relevant work experience and explicitly demonstrate how they meet all required qualifications.

Preferred Qualifications

• Experience working in a higher education environment, preferably within an academic department or student services setting
• Familiarity with university systems such as Banner, Degree Works, or other student information systems, particularly for handling student records, enrollment, and course placement processes
• Experience with website maintenance, social media management, or internal communication tools
• Experience developing and maintaining relationships with alumni and external stakeholders, such as vendors, community partners, or university offices, to foster partnerships or manage departmental needs

We encourage you to apply even if you do not meet every preferred qualification. We are most interested in finding the candidate who will best contribute to our Department, our mission, and the University.

Schedule Information

• Full time, 40 hours per week
• Exempt
• Hours: Monday - Friday, 8:00 am - 5:00 pm
• Schedule: Hybrid schedule with both in person, on campus work as well as the opportunity to work remotely up to 2 days per workweek

Salary for Announcement

Under Colorado law, MSU Denver is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account a variety of factors including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The salary range for this position is $45,000 - $60,000. The anticipated hiring range is $48,000 - $52,000.

This position is paid monthly and is eligible for MSU Denver benefits.

How to Apply

For full consideration, the following documents must be submitted:

• Resume
• Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position

Professional references and their contact information will be requested from the finalist/s. At least one reference provided must be a supervisor (either current or former).

Official transcripts will be required of the candidate selected for hire.

Deadline

Applications accepted until position is filled; priority given to applications received by Friday, January 24, 2025.

Open Until Filled

The University's benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as accessto a long-term disability (LTD) plan.Visit MSU Denver'sbenefits websiteto learn more.

For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at totalrewards@msudenver.edu.

Background Checks

Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To Assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment.

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.