About this role
As an Mechanical Application Engineer you will be responsible for providing technical expertise and ensuring customer requirements are met in an efficient and effective manner. You will generate proposals for new pumps and motors, as well as quoting pump & motor repair and field service projects. What You'll Do:
- Field customer phone calls and provide solutions with the use of factory reps or outside sales when necessary
- Prepare professional and timely customer proposals
- Resolve customer issues during the production/repair process
- Prioritize incoming requests from outside sales, customers, and management
- Work directly with shop management to provide quality inspection and assembly solutions for repair
- Attend team meetings to discuss current service levels, team schedule, and specific tasks that need to be completed
- As necessary, provide support to other Application Engineers to sustain customer needs
- Other duties may be assigned.
What You'll Need:
- Bachelor's degree in Mechanical or Electrical Engineering, Business, or related field
- Strong communication, organizational, multitasking, and time management skills
- Strong technical computer skills
- Strong analytical and decision-making skills
- Ability to deal with customers and co-workers in a pleasant and professional manner
- Possess strong written and verbal skills including public speaking and presentation
- Demonstrate the ability to implement process improvements
- Fundamental knowledge of rotating equipment and shop repair practices preferred
Why Join OTC Industrial Technologies?
- Comprehensive Benefits: Our benefits package includes medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance. We also offer a wellness discount and a stipend for safety shoes & glasses.
- Financial Security: We provide a 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, and relocation assistance.
- Work-Life Balance: Enjoy paid time off (PTO) and tuition assistance to support your career growth and personal life.
- Career Growth Opportunities: At OTC Industrial Technologies, we believe in investing in our employees' development. We offer various training programs and career advancement opportunities to help you reach your full potential.
ePumps is a full-service provider of all types of rotating equipment, with in-house and field service capabilities. As a provider of pumps, mechanical seals, vacuum systems and compressors, ePumps is a leader in providing reliability driven pump solutions to the world's most critical and demanding industries. OEM factory-trained technicians have the skills and knowledge to service any pump, either in our shop or on location. ePUMPS is now part of OTC Industrial Technologies, particularly the Pump & Motor Technology group.
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