Human Resources - Employee Experience Partner

Join us in Caring for the Most Important People on Earth. St. Ann's Community has built a reputation for providing Rochester's most exceptional care for seniors. If you have a heart for doing the same, we'd like to learn more about you. We offer a wide range of positions at our three campus settings in Irondequoit, Webster and LeRoy. We reward hard-working, caring professionals with competitive pay, great benefits and career growth opportunities.

St. Ann's Community is seeking an Employee Experience Partner to join the Human Resources team. This position works on both our Webster and Irondequoit campuses. This role works on-site full-time.

The Employee Experience Partner serves as a functional partner for departmental managers and employees throughout the full lifecycle of employment, while providing exceptional customer service and functional human resource guidance consistent with the St. Ann's Experience. The EEP is instrumental in upholding St. Ann's policies and procedures and maintaining St. Ann's Community's status as a Top Workplace.

A typical day could include:

• Helping team members with general inquiries
• Assisting department leaders with investigations and documentation
• Attending department meetings or meeting with individual team members to resolve problems
• Onboarding new team members
• Designing a training program for managers or team members
• Assisting team members with navigating a leave of absence or retirement
• Coordinating a fun event for team members

The ideal candidate has experience:

• Working in a busy office environment
• Being proactive, taking initiative, and using available resources to problem-solve

• Promoting and ensuring a culture of trust, engagement, equity and inclusion through policies and practices
• Taking a pro-active approach in engaging staff toward identifying and improving the work environment
• Handling employee relations issues in a timely, fair and consistent way
• Using professional judgement and appropriate decision-making while handling sensitive and confidential matters

Additionally, the ideal candidate will possess:

• 3-5 years of experience of experience working in a busy office environment
• A desire to learn, grow, and develop a career in the field of Human Resources
• Comfortable working with diverse populations, including Elders and individuals with dementia
• Experience or familiarity with employee benefit programs, organizational policy and procedure, workers compensation, FMLA, NYS Paid Family Leave, and/or other programs that affect employees
• Strong desire to fulfill St. Ann's vision be the provider and employer of choice for comprehensive care, housing, and services for older adults

St. Ann's Community offers:

• Dental, Medical, and Vision insurance
• 403b Retirement Plan with employer match and discretionary contribution
• Tuition Reimbursement and Scholarships
• Opportunities for growth and advancement
• Complimentary DashPass for all employees
• Salary Range: $61,000-64,000

The employment policy of St. Ann's Community is to provide equal opportunity to all persons. Our company, therefore, has made a commitment to equal employment opportunity through a positive and continuing Affirmative Action Program. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, age, disability, veteran status or any other Federal or State legally-protected classes.