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Customer Service Coordinator / CSC Float Pool

Lovelace Health System, Inc.
paid time off
United States, New Mexico, Albuquerque
10501 Golf Course Road Northwest (Show on map)
Jan 14, 2025
Overview

Join our team as a day shift, full-time, Specialist Management Customer Service Coordinator (CSC) in Albuquerque, NM.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

  • Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care.

Responsibilities

  • Provides direct customer service and front desk assistance for assigned department including but not limited to admitting, registering, scheduling, and verifying insurance.
  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
  • Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Qualifications

Job Requirements:

  • High School Diploma or GED
  • Medical terminology
  • Knowledge of insurance plans.
  • One (1) year of previously related experience

Preferred Job Requirements:

  • Associate's Degree in a related field of study
  • Previous medical office experience
  • Heart Saver
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