Business Analyst

Honda North America
$72,200.00 - $108,300.00
paid time off, tuition assistance, tuition reimbursement, 401(k), relocation assistance
United States, California, Torrance
1919 Torrance Boulevard (Show on map)
Jan 15, 2025
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! This position is not eligible for sponsorship. Job Purpose The Vehicle Service Contracts (VSC) Department manages the Honda Care and Acura Care vehicle protectionproduct programs, working to build Honda and Acura customer and dealer loyalty through premier productofferings and service levels. Departmental responsibilities include F&I product development, contractadministration, compliance, marketing, field support, customer service, claim adjudication, and expense control. For operation of the VSC business, product and program information exists across multiple systems and databases, and the department relies on these systems and databases as reporting data sources. Theresponsibility of this VSC Business Analyst position is to fulfill business process & data analysis needs of thedepartment through activities including: daily / monthly / annual and ad hoc performance and financial reporting;development and oversight of departmental databases and systems supporting nearly $500M in VSC productsales; and supporting operational and business development initiatives. This role also contributes to the supportof various departmental projects and activities. Key Accountabilities Manage Departmental Reporting Prepare & Distribute Daily / Weekly / Quarterly VSC Department reports Maintain report data integrity & distribute reports per regularity requirements Fulfill VSC management data analysis requests for business planning & ad hoc data analysis and reports Lead, manage and develop small- and medium-sized projects that promote continuous improvement in departmental reporting and reporting tools Support large projects impacting VSC data sources and data management Manage Departmental Databases and Systems Lead and manage databases and systems utilized by the VSCDepartment by working closely with VSC management, VSC staff and IT contacts Support system changes and continuous improvement as part of normal business, including request submission to IT and coordination with VSC business & IT teams forcompletion Lead business team activity for IT system modernization projects Support business team activity and lead reporting changes related to business processchange: IT projects such as Customer Relationship Management platform launch,Customer Survey system implementation, and telephone system change & enhancements,digital sales platform launches, and other business improvement initiatives Support business and dealer system-related inquiries and troubleshooting Support VSC Department Activity Support efforts to meet risk, performance and profitability targets and compliance requirements Support department staff development of analyses for use in driving both operational and product sales initiatives Support SOX and audit sample requests,development of internal audit reporting, invoice reconciliation and analyses Support system price entry & table maintenance Qualifications, Experience, and Skills Bachelors of Science and/or Bachelors of Arts degree in business, preferably finance or management, economics or information systems Minimum of 5 years in a data analysis and reporting support-focused role, which required initiative, decision making and problem solving, preferably in the automotive industry. Proficient in Microsoft Office, PowerPoint, and Excel Proficient in Automotive Technology & Systems preferred Excellent analytical skills Attention to detail Forward thinking Excellent writing skills Demonstrate ability to communicate both technical and non-technical material at all levels Proficient in planning and organizing in a fast-paced environment Ability to be flexible with change and help manage change What differentiates Honda and make us an employer of choice? Total Rewards: * Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) * Paid Overtime * Regional Bonus (when applicable) * Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) * Paid time off, including vacation, holidays, shutdown * Company Paid Short-Term and Long-Term Disability * 401K Plan with company match + additional contribution * Relocation assistance (if eligible) Career Growth: * Advancement Opportunities * Career Mobility * Education Reimbursement for Continued Learning * Training and Development Programs Additional Offerings: * Tuition Assistance & Student Loan Repayment * Lifestyle Account * Childcare Reimbursement Account * Elder Care Support * Wellbeing Program * Community Service and Engagement Programs * Product Programs * Free Drinks Onsite Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.