Clinical Solutions Specialist - Southeast

Employment Opportunity

Clinical Solutions Specialist - Presales

Job Summary

Provide product, clinical, and sales support to PMLS teams, and Mindray customers for health systems, hospitals, ambulatory care centers, and distribution partners. Enterprise Selling Team (EST) member assisting with the development of customer-specific solution-based presentations of Mindray products.

Provides input to marketing regarding new products, identifying target markets and the needs of those markets.

Position Specifications

Essential Functions

1. Partner with EST/Sales Team to identify and develop NDO strategy for clinical applications by engaging customer, identifying, and addressing operational challenges, and creating customer-based workflow solutions.

1. Participates along with EST, in development of strategic agenda for customer calls, coordination of on-site workflow, demonstrations, and presentations. Assist Sales Representatives in presentation preparations and demonstrations including equipment setup. Provide audience-specific value-based presentations to facilitate the sales process

1. Conducts on-site assessment of departmental-specific workflows, current inventory, and discovery of challenges. Partner with EST/Sales to develop Hospital Roadmap, identify potential hospital-wide solutions, and support the quoting process to facilitate the solution

1. Maintains ongoing communication and participation in the pre-sales process with EST/Sales Rep, and customers to ensure optimal clinical support for all PMLS sales.

1. Participates and leads clinical follow-up on-site visits and customer calls to continue to grow partnerships across multiple modalities. Promotes Mindray product line from departmental to C-suite level through strategic educational discussions and solution-based sellin

1. Functions as a collaborative partner with internal Mindray customers such as Marketing, Tech Support, Service, Field Specialists, and Product Management to align customers with resources for clinical applications.

1. Identify, develop, and coordinate clinical sales educational content. Participate in field-based peer mentoring of new hires, aligning with organizational/clinical solutions specialist job expectations and growth strategies.

1. Organize Operational Analytics for Mindray Leadership teams including Quarterly Business Review of Individual Productivity.

1. Attend trade shows, and local and regional sales meetings to maintain communication with internal and external Mindray customers to maintain focus on clinical solutions.

1. Maintain Organizational and Clinical Solution Specialist-specific competencies. Engage and utilize Mindray resources to maintain and grow in product and clinical sales knowledge base.

1. Employee will be compensated based on sales effectiveness/revenue generation and accountable to annual team quota for BeneVision DMS sales that are combined with patient monitoring and interoperability solutions.

Knowledge/Educational Requirement:

• RN with a current license from an accredited nursing institution. BSN preferred.
• Advanced business or clinical degree preferred
• 2-3 years of clinical sales experience
• 4+ years of active nursing experience in nursing specialty area directly using cardiac monitoring on the acute patient
• Knowledge of advanced cardiac care, hemodynamic, Swan Ganz and Cardiac Output monitoring
• Knowledge of the hospital buying process in the capital equipment environment and life cycle planning associated with solution-based development

Skills and Abilities:

• Strong, clear, and concise verbal communication skills including active listening, engaging, confidence, and customer-focused approach to deliver a strategic, value-added clinical sales presentation

• Strong social intelligence skills to collaborate and build trusting relationships within all levels of both Mindray and Healthcare Organizations
• Strong interpersonal skills to interface with many levels of marketing, sales, and engineering personnel at the divisional or corporate level as well as with all levels of hospital personnel including Nurse Managers, Directors of Nursing, Staff Nurses, and Purchasing Agents
• Proficient in all Microsoft Office applications and Salesforce application
• Technical and clinical understanding of patient monitoring applications throughout healthcare organizations

• Flexibility and adaptability to changing business needs, abrupt schedule changes, required time/resource constraints, and diverse customer requests while maintaining a high level of product presentations and positive customer interactions.

• Independent, initiative-taking, self-motivated member of the with the ability to achieve leadership-directed goals autonomously.

Physical Demands/Work Environment

• Must be able to stand and speak in front of a group for periods of 2-5 hours, several times a day either in a hospital environment or at the corporate headquarters training center.
• Must be located within 40 miles of a major airport
• Must be able to travel 80% with 3-4 overnights a week.
• Flexibility to last-minute changes in schedules

Mindray North America offers an attractive compensation and benefits package plus an exciting professional environment. Only those who meet our requirements will be contacted. Mindray North America is an equal opportunity employer M/F/D/V