Facility Coordinator - 010

U.S. Facilities, Inc., an integrated facilities management corporation, is currently accepting resumes for the position of Facilities Coordinator in Boston at Aptiv.

Job Summary:
The Coordinator will provide support to the Account Manager and Aptiv personal with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.

Responsibilities:

• Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
• Manage reception area
• Manage daily catering
• Manage budget and expenses
• Manage daily office coordination
• Respond to all work orders in a timely manner
• Ensure Key Performance Indicator compliance
• Provide excellent customer service.
• Identify opportunities for improved operation and service excellence
• Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
• Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
• Assist in the procurement of vendors and services as required.
• Manage all events, including set-ups

Additional Responsibilities:

• Manage security support for vendors performing onsite services.
• Update and maintain accurate records and official documentation for the site's building operations.
• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators (KPIs)
• Deliver an exceptional quality of service, as reflected by client feedback
• Coordinate site operations in accordance with all agreed policies, procedures, and contract scope.

• Maintains punctual, regular, and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with client and coworkers and including the ability to communicate effectively and remain calm and courteous under pressure.
• Respectfully takes direction from supervisor.
• Complies with all safety policies, practices and procedures and reports all unsafe activities to supervisor.
• Provides leadership to others through example and sharing knowledge and skills.
• Perform other duties as assigned.

Essential Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma or equivalent
• Must be able to pass pre-employment screenings as required by US Facilities and client
• Must be willing to work overtime, holidays, various shifts, weekends, and alternative work schedules.

Preferred Qualifications:

• 3+ years' experience in commercial building maintenance or related field.
• 5+ years' experience operating relevant computer hardware/software (e.g. HVAC, security, MS Office, Work order system, smart phones, etc.)
• Experience using a computer in an iOS environment

Skills and Ability:

• Ability to prioritize, multi-task and utilize resources to execute tasks within a deadline-oriented environment
• Demonstrated initiative and trouble shooting skills
• Demonstrated ability to use relevant technology including work order system and smart phone
• Willingness and demonstration of professional development and continual learning
• Demonstrated working knowledge of typical office building systems (e.g. mechanical, fire and life safety, electrical, HVAC, security systems, plumbing, etc.)
• Able to work with minimal supervision and lead by example
• Demonstrated ability to function in a team environment and proactively problem solve
• Proficiency in a range of information technology tools and platforms.
• Able to handle stressful situations effectively
• Self-motivated; confident, energetic, and flexible.
• Physical Demands:
  
  This position requires long periods of sitting and repetitive wrist motions.
• The employee must frequently lift and/or move items up to 10 pounds and sometimes more than 10 pounds and rarely over 50 pounds.
  
  U.S. Facilities, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities

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• Boston, MA, USA