Senior Manager, UX Research - 2269032

Senior Manager, UX Research - 2269032

EMPLOYER: Optum Services, Inc.

JOB TITLE: Senior Manager, UX Research

LOCATION: 1 Optum Circle, Eden Prairie, MN 55344 (Telecommuting available from anywhere in the U.S.)

DUTIES: Plan, direct, or coordinate activities in such fields as architecture and engineering or research and development in these fields. Duties include: Work directly with consumers, employers and customer service agents to define how a premium healthcare benefits experience looks and feels and translate those findings into actionable next steps for design, product and engineering; Collaborate closely with engineers, product owners/managers and designers to ensure the solutions we ship are aligned with users' needs and goals; Evangelize the value of UX Research & Strategy, focusing on business value and risk mitigation; Execute strategic and tactical research across a large pillar of the business; Manage a team of UX researchers, supporting them in work prioritization, methodological selection and insights translation; and Work with adjacent research teams to create a cadence for collaboration/sharing. Telecommuting available from anywhere in the U.S.

REQUIREMENTS: Employer will accept a Master's degree in Human Centered Design, Human Computer Interaction, Psychology or a related field and two (2) years of experience in the job offered or a related computer occupation. Position requires two (2) years of experience in the following:

* Quantitative and qualitative UX research;
* Applying generative, formative and evaluative research methods to complex business questions;
* Manage an end-to-end research program involving multiple feedback collection sources at a regular cadence;
* Translating insights into actionable recommendations that drive impact for the business;
* Managing a team of researchers; and
* User zoom, User Testing, Dscout, and qualtrics.

RATE OF PAY: $178,589 - $194,027 / per year

Please apply via careers.uhg.com and search for job #2269032

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as matching 401k and an employee stock purchase plan.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.