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Engineer Specialist

JLL
United States, Massachusetts, Boston
1 Post Office Square (Show on map)
Jan 18, 2025
Job Summary:
Manage all Corporate sites for the client in the New England portfolio. Each site must be toured and inspected monthly. The Facilities Manager will manage all corporate sites for the client fromMaine to Rhode Island.

Responsibilities:
Proactively manage all facility services in accordance with JLL account and client standard processes and procedures, ensuring superior customer satisfaction.
Manage all assigned facilities to achieve the highest level KPI performance targets.
Evaluate all assigned facilities based on the established grading. As part of this program evaluate the mechanical equipment, building shell, interior finishes, energy effectiveness, etc. and develop recommendations for improvements.
Develop and manage facility operating budgets for the assigned portfolio, proactively track variances and manage within target.
Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors and identify additional efficiency opportunities, consistent with client goals.
Lead the IFM team as a program manager or subject matter expert in one specialty discipline, i.e. Compliance, EH&S, Energy & Utility Cost, BDRP, etc.
Represent client's real estate organization at the regional level, developing and fostering regional client relationships as appropriate.
Develop and maintain a high performance team including hiring, talent and succession planning, manager and individual development planning.
Insure compliance with client portfolio wide initiatives and required local, state and federal laws and regulations, JLL audit and compliance requirements.
Regularly attend and/or participate in training opportunities to maintain high technical, administrative and managerial competency levels.
Develop best practices and innovations to implement on account and share with JLL.
Accountable for the accuracy and timely updates to all systems data utilized for the account process, procedures and metrics supporting IFM.

Requirements:
Bachelor's degree or equivalent facilities management experience.
Hospitality/Hotel industry experience
5+ years facility management experience with corporate or third party service provider.
CFM, CPM, RPA or CSM designation is a plus.
Strong supervisory skills with the ability to coach, mentor and train.
Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints.
Excellent interpersonal, communication, negotiation and presentation ability.
Superior customer service, relationship building and follow up skills
Computer proficiency with Excel, Word, Outlook and Computerized Maintenance Management System (CMMS) required.
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