New 
VP, Client Regional Leader
 JLL | |
 United States, Georgia, Atlanta | |
 Jan 18, 2025 | |
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About JLL: JLL (Jones Lang LaSalle) is a leading professional services firm that specializes in real estate and investment management. We shape the future of real estate for a better world by driving sustainability, technology, and innovation for our clients, our people, and our communities.
Position Overview: We are seeking a dynamic and experienced Regional Program Lead to oversee and coordinate construction, development, and service support activities within the Atlantic/Mid-Atlantic region. This pivotal role involves oversight and management of a regional team and aligning with regional client counterparts to foster innovation and drive program success, with a particular focus on candidates with experience in Quick Service Restaurant (QSR) construction and a passion for innovation. Key Responsibilities: Program Oversight: Manage and coordinate construction, development, and service support programs across the region. Ensure programmatic alignment with client objectives, budgets, and timelines. Monitor program performance and implement corrective actions as needed. Construction and Development Management: Oversee regional construction and development projects. Coordinate with contractors, vendors, and internal teams to ensure project delivery. Manage project risks, timelines, and budgets. Ensure compliance with local regulations and company standards. Service Support Coordination: Manage regional service support teams and activities. Implement and maintain service level agreements (SLAs). Continuously improve service delivery processes and customer satisfaction. Strategic Alignment with Client Counterparts: Develop and maintain strong relationships with regional client representatives. Collaborate on strategic initiatives and long-term planning. Regularly meet with client counterparts to discuss program progress, challenges, and opportunities. Innovation and Continuous Improvement: Identify and propose innovative solutions to enhance program efficiency and effectiveness. Stay informed about industry trends and best practices. Lead the implementation of new technologies or methodologies within the region. Team Leadership and Development: Lead and mentor regional program teams. Foster a culture of collaboration, innovation, and client-focused service. Conduct performance evaluations and support the professional development of team members. Reporting and Communication: Provide regular updates to senior management and clients on program status, risks, and achievements. Develop and present comprehensive program reports and analytics. Facilitate effective communication between all stakeholders. Budget and Resource Management: Manage regional program budgets and resources. Optimize resource allocation to maximize efficiency and client value. Forecast future resource needs and make recommendations for scaling. Risk Management: Identify, assess, and mitigate program risks. Develop and implement risk management strategies. Ensure compliance with company policies, client requirements, and relevant regulations. Cross-functional Collaboration: Work closely with other regional leads, central teams, and support functions. Participate in cross-regional initiatives and knowledge sharing. Contribute to the development of company-wide best practices. Ideal Candidate Qualifications: Extensive experience in construction, development, entitlements and real estate, particularly within the QSR industry. Demonstrated ability to integrate innovation into program delivery. Strong leadership skills with a proven track record of managing and mentoring teams. Excellent client relationship management abilities and strategic planning skills. Ability to balance operational excellence with innovation, ensuring alignment with client objectives and company goals. Bachelor's degree in Construction Management, Engineering, Business, or related field. Advanced degree preferred. Strong analytical, problem-solving, and decision-making skills. Exceptional communication and interpersonal skills. Ability to travel as required within the region. Expect 20-25% travel. Why JLL? JLL offers a dynamic, inclusive work environment, opportunities for professional growth, and a chance to make a lasting impact within the real estate industry. If you have a passion for driving innovation and delivering exceptional client service, we invite you to apply. Application Instructions: Interested candidates should submit their resume and cover letter outlining their relevant experience and interest in the role. JLL is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. | |