Benefits Division Manager

Welcome and thank you for your interest in employment with Loudoun County Government!

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.

Are you a seasoned Human Resources professional with a strong background in benefits administration? Do you excel at solutions-oriented thinking and thrive in collaborative environments where teamwork, innovation, and high-impact projects are the norm? Are you passionate about public service? If so, consider advancing your career as a Benefits Division Manager with Loudoun County Government!

WHO WE ARE

In the Loudoun County Department of Human Resources, we serve the people who serve the community. We hire innovative thinkers and doers whose commitment to teamwork is evident. We are difference makers who support people, services, and initiatives in the evolving Loudoun community. We demonstrate effective hiring by adhering to legal, ethical, and inclusive best practices, positioning ourselves as an employer of choice. We seek Difference Makers who bring relevant and unique experiences and model values and skills that support the Loudoun Difference with a strategic Human Resources approach.

#WeAreLoudounHR

The Loudoun County Department of Human Resources (DHR) is seeking an experienced Benefits Division Manager to lead the strategic direction and administration of the County's employee and retiree benefits programs. This role is integral to ensuring the effectiveness of the Benefits Division, with responsibilities that are strategic, detail-oriented, deadline-driven, and time-sensitive.

As the Benefits Division Manager, you will supervise division staff, oversee operations, and continuously innovate active employee and retirement programs. You will also serve as a key member of the HR leadership team, collaborating with internal stakeholders such as Workforce Planning, Employee Relations, Human Resources Information Systems, the Office of Management and Budget, and the Department of Finance and Procurement.

Key Responsibilities In this role, you will:

• Set Strategic Goals: Establish division goals, monitor productivity, and provide guidance on policy and procedural issues while allocating resources and leading special projects.
• Lead and Supervise: Manage and mentor Benefits staff, evaluate performance, and foster collaboration with County-contracted vendors on wellness initiatives and event planning.
• Develop and Implement Plans: Support the creation of short- and long-term strategic benefits plans, and establish policies, programs, and standards that align with the division's objectives.
• Manage Finances and Contracts: Oversee the division's budget, monitor expenditures, and serve as the Benefits Contract Administrator, ensuring vendor compliance with contractual terms.
• Oversee Open Enrollment: Lead the annual Open Enrollment process, review communication materials, and guide staff to ensure outstanding customer service for employees.
• Conduct Research: Analyze issues affecting the division and evaluate pending federal and state legislation to identify potential operational impacts.

WHY LOUDOUN COUNTY?

This position offers the opportunity to make a meaningful impact while working in a supportive environment that values innovation and excellence. Additionally, it is eligible for a hybrid telework schedule in accordance with the County's telework policy.

HIRING RANGE

Compensation will be commensurate with experience.

Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field; Six (6) years of directly related, progressively responsible work experience, including three (3) years in a supervisory or management role, preferably in a government setting; or equivalent combination of education and experience. HR professional certifications preferred.

Experience working with a mid-size or larger employer (1,000+ employees) is preferred. Knowledge of Human Resources Information Systems (HRIS) / payroll experience preferably in Oracle. Knowledge of MS Office applications preferred with intermediate or advanced skill level with MS Word, Excel, PowerPoint, Microsoft Teams, and Outlook. Must have strong attention to detail.

KEY COMPETENCIES

A successful candidate should have comprehensive knowledge of employee benefits strategy, concepts, practices, procedures, plans, and laws related to medical/prescription drug, dental, vision, life, FSA, COBRA, EAP, and deferred compensation and pension plans. Must exhibit excellent written and verbal communication skills and the ability to deliver effective communications countywide as well with direct correspondence to employees and contracted County vendors.

This position is an FLSA Exempt position and may be required to work beyond the normal workweek. Some travel may be required.

Successful candidate will undergo criminal background, driving, credit, and professional reference checks.