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Program Specialist | Primary Care

Monument Health
flexible benefit account, paid time off
United States, South Dakota, Rapid City
677 Cathedral Drive (Show on map)
Jan 22, 2025

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career"icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHMC-RC Flormann St. Primary Care

Scheduled Weekly Hours

40

Starting Pay Rate Range

$20.71 - $25.89

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Consistently employing patient and family-centered care to promote safety, quality, and satisfaction, the Program Specialist assumes responsibility and accountability for the management of resources through interdisciplinary collaboration to achieve optimal outcomes for patients.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Analyzes patient diagnosis and relates information to physician and clinical team.
  • Promotes available services, assists in clarifying choices, and ensures unrestricted access to all services.
  • Contacts all patients referred to introduce self and program and to understand needs of patient (family support, socioeconomic status, etc.) and answer questions/concerns.
  • As needed coordinates patient information with community physicians and customizes patient schedules.
  • Initiates meetings and/or makes arrangements with support departments to meet the needs of patients including but not limited to finance, counseling, social services and/or childneeds.
  • Initiates meetings/communications with physician offices or related professional personnel to build or maintain communication to increase awareness and/or address processes for the program. Organizes and helpscreateplan customized for each patient referred; scheduling, supportive resources (i.e. counseling, dietician, wig services, etc.), and post-treatment resources (i.e. support groups).
  • Participates with multidisciplinary team meetings discussing future and present patient cases and facilitates collaboration efforts to meet needs identified.
  • Develops and promotes training and/or documentation materials in the applicable field.
  • All other duties as assigned.

Additional Requirements

Required:
Education - High School Diploma/GED Equivalent in General Studies

Preferred:
Experience - 1+ years of Healthcare Experience
Education - Associates degree in Related Field

Physical Requirements:
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Job Category

Patient Services

Job Family

Patient Support

Shift

Employee Type

Regular
10 Monument Health Rapid City Hospital, Inc.

Make a difference. Every day.

MonumentHealthis an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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