Accounts Receivable Rep- Tulip Lane/Howard

Prevea Health
United States, Wisconsin, Green Bay
Jan 22, 2025
Accounts Receivable Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary The Accounts Receivable representative is responsible for working credit and initiating refunds of identified overpayment and resolving open discrepancies. This position also manages and reconciles financial transactions between the company and its patients. What you will do Resolves open credits in a timely manner consistent with government and commercial contract guidelines and if applicable initiates refund for patient or insurance payor. Reconciles cash, checks and credit card payments daily from within the system working closely with the Finance Department to dissolve any discrepancies. Prepares patient and insurance payments for payment posters. Investigates missing checks or corresponding remits by following up with insurance companies. Analyze aged refunds for stale dates. Monitor and distribute patient copays and payments when applicable. Maintain patient accounts by updating information and making necessary adjustments following clinic procedures. Education Qualifications High School Diploma and/or GED Required Experience Qualifications 1-3 years Minimum one year experience with insurance and reimbursement practice. Preferred Skills and Abilities Knowledge of computers and Windows based applications. Knowledge of deposit requirements for all payment types, cash check, credit card, virtual cards, ACH/EFT, Care Credit Ability to decipher who is primary/secondary/tertiary as well as HSA/HRA/liability guideline to determine refund processing Understand requirements for refund and recoup processes for all payors Excellent interpersonal skills and behaviors Ability to form work/patient relationships with patients and peers Ability to prioritize work and meet changing demands Fosters teamwork through effective written and verbal communication Physical Demands Sit - Constantly Stand - Occasionally Walk - Occasionally Drive - Rarely Bend (Neck) - Frequently Gross Manipulation (Hands/Arms) - Occasionally Squat - Occasionally Twist/Turn (Neck) - Frequently Twist/Turn(Waist) - Occasionally Lift/Carry 0-10 lbs. - Frequently Lift/Carry 11-25 lbs. - Occasionally Lift/Carry 26-35 lbs. - Occasionally Lift/Carry 36-50 lbs. - Rarely Push/Pull 11-25 lbs. - Rarely Push/Pull 26-35 lbs. - Rarely Reach (Above shoulder level) - Rarely Reach (Below shoulder level) - Constantly Simple Grasping (Hands/Arms) - Constantly Fine Manipulation (Hands/Arms) - Constantly Gross Manipulation (Hands/Arms) - Occasionally Working Conditions Noise - Occasionally Hearing Requirements Hears Whispers < 3 feet - Constantly Hears Whispers 3-8 feet - Constantly Vision Requirements Color Discrimination - Constantly Near Vision (Correctable to Jaeger 2 or 20/30 binocular) - Constantly Distance Vision (Correctable to Snellen chart 20/30 binocular) - Constantly Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled